M2M One – November 2017 Newsletter

M2M One Newsletter – November 2017

Welcome to M2M One’s November Newsletter,

In the lead up to the Christmas and New Year holiday period we want to make sure you’re aware of both M2M One’s hours of operation over this period and of Telstra’s network embargo to help you plan your service management accordingly.

The M2M team will be heading to ICC in Sydney next week for the Wearable Technology conference, looking at IoT in the Security, Healthcare, Payments & Leisure sector using wearable devices – For registration details please see the body of this email.

For this month’s Jasper tip we’ve decided to promote the new automation rules available to customers in the control centre to make sure you get the most out of this exciting new feature.

  • CISCO Jasper M2M Control Centre SSL Certificate Update

If you are NOT using API calls to the Jasper Wireless M2M Control Centre, NO ACTION IS REQUIRED

If you are using API calls to the Jasper Wireless M2M Control Center
If you are using an automated API software or system that uses a pre-loaded *.jasperwireless.com SSL certificate
1. You will need to update your API software or system with a new certificate in order to avoid a service disruption (Remove the old certificate and install the new certificate).
2. The new certificate should be loaded on your system during the scheduled maintenance window on Wed, Nov 29 04:00 PM  until   Wed, Nov 29, 06:00 PM

Where can I obtain the new certificate:

Contact M2M One for the link

  • Telstra/M2M One IPX Network Embargo – Friday 15 December 2017 through to, Monday 08 January 2018.

Please note that embargo and restriction periods will be put in place to protect the Telstra network against accidental failures during Telstra’s busiest period – this will impact the way they can conduct work to install new services on the M2M One IPX network.

This embargo will only affect customers using M2M One’s private IPX network using the APNs ‘m2mone.com.au‘ or ‘m2mone.ipx‘ and will affect the following services:

  • Creating new IPX address pools
  • Creating new or editing existing IPSEC VPN Tunnels
  • Network Topology Change Requests

The embargo period is from Friday 15 December 2017 through to, Monday 08 January 2018

All IPX service requests must be sent to support@m2mone.com.au by the 14th of December to be actioned before the embargo period.

  • M2M One Head Office Closure – Christmas & New Year

M2M One Office Closes: Friday 22nd December at 2:00pm (Melbourne time)
M2M One Office Re-Opens: Tuesday 2nd January at 8:30am (Melbourne time)

SIM Orders: All SIM orders must be received at orders@m2mone.com.au before 3:00pm (Melbourne time) on Thursday the 21st of December – SIM orders will re-commence when the office re-opens on the 2nd of January.

Technical Support: M2M One will have emergency technical support staff available during the holiday period, please raise a ticket by using support@m2mone.com.au and for urgent escalation contact +61 3 9696 3011 (Opt 2)


WT | Wearable Technologies Conference – Sydney, 7-8 December 2017

M2M One are proud to sponsor the inaugural Australian edition of the WT | Wearable Technologies Conference.

Since 2006, WT has been running Conferences in Europe, North America and Asia, with over 30,000 technology leaders attending their events. This year, WT | Wearable Technologies will launch their first Australian Event to help in achieving their goal of proactively creating an intelligent wearables and Internet of Things global landscape.

Wearable Technologies Sydney provides an essential forum for key opinion leaders, investors, decision makers and innovators that are looking at ways to enhance their current wearable applications as well as roll-out wearables within their respective industries and organisations.

As a sponsor and speaker at the show M2M One are pleased to be able to offer a VIP discount code for single or two-day tickets to the event – To claim your discount simply enter the promo code below when registering:

Promo Code – WT_MCI_AUS

For more information and registration – Click Here

As we continue working with CISCO Jasper to improve the M2M Control Centre experience we want to make sure you are updated to critical features that will make managing your SIM fleet more effective.

As part of the 7.0 release of Control Centre we are pleased to announce a feature that has been requested for some time – M2M One customers now have access create and manage Automation Rules for SIM cards.

Automation Rules can help you monitor and manage excess usage, SIM changes and secure your SIMs against unauthorized use.

To help you get started we’ve written a PDF guide to help you navigate the functions and get your automation rules up and running quickly.

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