M2M One – April 2017 Newsletter

M2M One Newsletter – April 2017

Welcome to M2M One’s April 2017 Newsletter,

We’re back from an exciting time at Connect 2017! As expected the show was packed with visitors and exhibitors sharing insights about the latest technologies. The M2M Connectivity booth was no different, with some extra excitement thanks to our special guests from Thinxtra demoing their LPWAN capabilities. If you missed any of the hardware demos you can always visit M2M Connectivity or email info@m2mconnectivity.com.au

In this month’s newsletter we unveil our new Global SIM pricing, look ahead to CeBIT in May, take a look at the expanded custom field capacity in the M2M Control Centre and offer some troubleshooting tips for making sure you get the most out of your M2M One SIM Cards.

  • New M2M One Global SIM Pricing

Last year we launched our first Global Roaming SIM card for use in multiple markets across the world, allowing M2M One to support Australian customers who are deploying units internationally.
We’ve been working with our underlying carrier partner on coverage and rates and we’re pleased to announce that we have new pricing available for our global SIMs including tiered pricing similar to our domestic Australian plans.

We can now share this pricing with you and advise that any price decreases will be offered to existing customers immediately – You can view our new pricing model and roaming zones at https://www.m2mone.com.au/global for more information or custom pricing ask your M2M One Account Manager or email info@m2mone.com.au

  • M2M One Support 

M2M One run a dedicated staff of support engineers from our Melbourne head office, our team are experienced working with modems, modules and routers as well as troubleshooting cellular connection issues relating to M2M One SIM cards. If you are ever struggling with getting your M2M/IoT device up and running make sure you contact our friendly local support team.

You can submit a support request to M2M One at any time by emailing support@m2mone.com.au or calling our office on +61 3 9696 3011 during office hours (8:30am – 5:00pm AEST).

When submitting a support request please make sure to include the following information to help us quickly process the problem:

  • ICCID(s) or MSISDN(s) of the affected services
  • Approximate time the issues began
  • Approximate location of the affected services
  • Device being used, including cellular frequencies supported by the radio module
  • Best contact details for live troubleshooting
Join M2M One for CeBIT Australia’s return to Darling Harbour, May 23-25 2017

M2M One are pleased to once again be participating in one of Australia’s premier B2B technology expos – CeBIT Australia – Click here for free registration to the CeBIT Exhibition and visit M2M One at Stand E9

CeBIT Australia 2017 will deliver:

•        350 exhibitors across 13 zones
•        15,000 attendees
•        International Keynotes including Eugene Kaspersky
•        8 conferences
•        6 Strategic Panels
•        3 Showfloor Theatres
•        Networking events including CeBIT Black VIP evening
•        StartUp zone, conference & PitchFest

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Additional Custom Fields

This month M2M One has added an additional 7 custom fields that can be populated with unique information to be recorded against each SIM card. These are in addition to the 5 unique custom fields that each customer can add and change to their account. With this update you can now record up to 12 columns of custom information against your SIM fleet.

To view the new custom fields all you need to do is ‘right click’ on any column heading in the Service View in the Control Centre. This will open a tick list of column headings, you can add or remove the columns you need including our new Customer Notes 1-7 fields.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – July 2016 Newsletter

Welcome to M2M One’s July Newsletter – We’re back in the office after a fantastic 3 days at this year’s ASIAL Security Expo, the sheer amount of security applications now utilizing wireless technology is staggering. We’ve been talking to people about connecting everything from cameras, alarm panels & vehicles to guards, dogs and even livestock.

This month we invite you to join us for an IoT workshop and conference on emerging and disruptive technologies at Convergence 003, show you some alerting & automation features available in the M2M Control Centre, show you some highlights from ASIAL, spotlight an emerging connectivity solution in SIGFOX  and as always, we remind customers that Telstra will be shutting down their 2G network on 1st of December 2016.

This month’s newsletter features:

  1. Trade Event Convergence 003
  2. M2M Control Centre Alerts & Notifications
  3. Highlights Security 2016 Photo Gallery
  4. Product Spotlight SIGFOX/Thinxtra Radio Modules
  5. Customer Reminder Telstra 2G (GSM) 900MHz Shutdown

1. Trade Event – Convergence 003

Conv3-FB-EventTimeline-01

M2M One are excited to be exhibiting our range of connectivity solutions for wireless M2M/IoT devices at Convergence 003 taking place at University of Sydney in The Refectory on Thursday the 15th of September 2016 – Click here for more

In addition to exhibiting M2M one will be participating in a Co-Creation workshop for The Internet of Things alongside SIGFOX, Thingworx and IBM – more details below:

Internet of Things Co-creation Workshop

This workshop will bring together some of the regions’ leading IoT subject matter experts (SME’s), enabling top technology executives (CTO, CIO, Head of Digital, Head of Technology, Head of IT, etc) from a broad range of industries to find ways to maximise value by integrating IoT in their business offering.

Using Design Thinking and Business Model Canvas frameworks to gain a deeper understanding of the opportunities that exist right now, as well as the steps needed to design a new business idea. The workshop will have tangible real world outcomes that include:

  • Experience succinct case studies from leading IoT service providers, including M2M One, Thingworx, Thinxtra/SIGFOX
  • Work alongside the industry leaders to design and shape real and innovative business ideas Identify what your own customers
  • Learn a little of the power of the Design Thinking and Business Model Canvas frameworks to quickly identify powerful ideas
  • Walk away with an understanding of the IoT landscape, opportunities and best of breed contacts to help roll-out your ideas

To register for the workshop and the Convergence event please visit – http://convergence.events/

2. M2M Control Centre – Alerts & Notifications

The M2M Control Center is currently going through some changes in the way it manages and distributes alerts on SIM card and Data usage, the customer facing version of these alerts are in the process of being decommissioned with a new system replacing them in late 2016.

As an interim solution M2M One will need to set-up any alert and monitoring activity on behalf of customers – M2M One can currently set up rules based on the following:

  • Data, SMS & Voice Usage in a month or within 24 hours an individual SIM
  • Change of SIM Status (Test Ready, Activated, Deactivated, etc)
  • Change of IMEI Number
  • No connection within a specific period
  • Daily Digest of Pooled Data Usage & Allowance per Rate Plan

Using automation rules and alerts are free of charge for all customers and can be set up at any time by emailing support@m2mone.com.au

3. Highlights – Security 2016 Photo Gallery

M2M-One-Security-2016-Photo-Gallery

M2M One had a great time participating in Security 2016 this year at the Melbourne Convention & Exhibition Centre, 20-22 July 2016. We look forward to seeing you in Darling Harbour for next year’s event!

In the meantime, you can view our photo gallery from the event on our blog.

4. Product Spotlight – SIGFOX/Thinxtra Radio Modules

Sigfox_Radiocrafts

SIGFOX Ultra Narrow Band High Power RF Module For Au/NZ Now Available

Radiocrafts have launched their new RC1692HP-SIG module, the first SIGFOX module designed and
pre-certified for the AU/NZ/US market standard. This is one of the first hardwares available to support a new generation of narrow-band IoT technologies and is ideal for developers interested in low power wide area communications.

Developer modules are now available from M2M Connectivity

M2M One will be working closely with local SIGFOX licensee Thinxtra to provide air-time tokens for access to the Australian SIGFOX network – For more information please contact info@m2mone.com.au

5. Reminder – Telstra 2G 900MHz Shutdown

M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.

M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

You can also read our blog on the Australian 2G Shutdown

M2M One – March 2016 Newsletter

Welcome to M2M One’s March Newsletter – Conversations around the future of IoT & M2M in Australia are heating up as Telstra announced testing with Sequans Communications to test LTE Cat-1 functionality on the network, If you’d like to learn more about the future technologies in M2M/IoT I’d highly recommend reading the article LoRa vs LTE-M vs Sigfox by Nick Hunn, CTO at WiFore.

In this months newsletter we remind you that M2M One will be closed over the Easter public holiday, talk about our participation and free seminar at the upcoming Connect expo in Melbourne, take a look back at an interview on we did with M2M Connectivity on building products for the IoT for Dev Diner and as always we remind customers that Telstra we be shutting down their 2G network on 1st of December 2016.

This month’s newsletter features:

  1. Notification – M2M One Easter Operating Hours
  2. Trade Event – Connect 2016, Melbourne 19-20 April 2016
  3. Blog – Dev Diner Interview: Building for the IoT
  4. Customer Reminder – Telstra 2G (GSM) 900MHz Shutdown

1. Notification  M2M One Easter Operating Hours

We’d like to remind all customers that M2M One will be closed for the Easter public holiday period this month.

M2M One will be closed on the following days:

  • Friday 25th of March (Good Friday)
  • Monday 28th of March (Easter Monday)
During this period we will be unable to ship any SIM card orders and our Melbourne office will be unmanned.
For emergency technical support please raise a ticket using support@m2mone.com.au

2. Trade Event – Connect 2016, Melbourne – 19-20 April

M2M One are pleased to once again be participating in one of Australia’s leading ICT and emerging technology events, Connect 2016.

Connect is taking place at Melbourne Convention & Exhibition Centre from the 19th – 20th of April 2016.

M2M One will be exhibiting alongside M2M Connectivity at stand #42 exhibiting our range of M2M SIM Card, Data Plan and Network services.

On Tuesday the 19th of April M2M One & M2M Connectivity will be hosting a free 25 minute seminar on ‘Developing a Cellular IoT/M2M Solution in Australia’ at the Connect ICT Theatre on the show floor – The seminar starts at 12:30pm – 12:55pm.

Register online for your free expo pass

3. Blog – Building For The Internet of Things

We sat down with M2M Connectivity and Patrick Catanzariti from Dev Diner to talk about designing a product and building a business around the Internet of Things.
You can read the full piece on our blog

4. Reminder – Telstra 2G 900MHz Shutdown

M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.

M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

You can also read our blog on the Australian 2G Shutdown

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