M2M One – July 2018 Newsletter

M2M One Newsletter – July 2018

Welcome to M2M One’s July Newsletter,

In this month’s newsletter we invite you to join us at Security 2018 at the Melbourne Convention Centre to talk about the latest security innovations in IoT & M2M. We’ll also be at the Australian Vending Machine Expo talking to customers about how our SIMs are supporting the vending industry across Australia.

With Telstra starting to tune down their 2100Mhz 3G network (See our previous newsletter) we’ve had lots of questions from customers about how to make sure their devices are built for the longest possible shelf life when using M2M One SIM Cards.

Telstra’s primary 3G frequency and the one they market as Next G is 850Mhz, while they do use 2100Mhz for additional capacity in populated urban areas now the majority of consumer devices are on LTE they have started to shut down 2100Mhz across Australia, as we previously advised.

Telstra’s primary frequency on LTE is B28 (700Mhz) and this is what they are marketing as 4GX in the consumer space. This will also be the frequency they run IoT technologies on (Cat-M1 & NB-IoT) in the long term. The B28 4G network has been built from rural Australia inwards so wherever you see rural 4G coverage it will more than likely be on B28.
Telstra also use B3 (1800Mhz) which was used for the early LTE networks deployed in major urban areas, this network is also being built outwards into rural areas for capacity and load balance.

For the maximum coverage, capacity and lifespan with M2M One SIM cards we strongly recommend a 850Mhz 3G & dual B28/B3 LTE modem.

  • NB-IoT SIM Trial SIM Cards

M2M One are now able to offer limited trial SIMs for testing compatible NB-IoT devices, these SIM cards come in Standard, Micro & Nano form factors and are limited to 3 per customer.

There are some limitations to the current implementation of NB-IoT which need to be considered

  • These SIMs only work on the Telstra NB-IoT network and have no access to 3G, 4G or Cat-M1 at present
  • NB-IoT is currently only available on B3 (1800Mhz)
  • Modems and Modules must specifically be capable of NB-IoT communication
  • Coverage is limited to major cities at this time
  • NB-IoT does not support SMS or Voice

If you have an NB-IoT compatible device and would like to test these SIM cards please contact your account manager or email info@m2mone.com.au

  • Support for Madison Technologies Privonet customers

M2M One are excited to be working with Madison Technologies to support their customers transitioning away from the now discontinued Privonet VPN solution.

If you’re currently using the Privonet VPN solution Madison have published a comprehensive guide on their website on how to transition your service to M2M One’s IPX environment 

M2M One are excited to exhibit at the Security 2018 when it returns to Melbourne from 25 – 27 July at the Melbourne Convention & Exhibition Centre (MCEC).

From physical and electronic solutions to biometrics and cyber security, Australia’s largest security event offers three days of business networking and intelligence sharing.

For over three decades the event has provided a showcase for new and innovative security technologies and solutions. This year, the Security Exhibition & Conference 2018 will connect with more than 5,000 security professionals with over 150 industry leading brands.

Security 2018 – Expo hours
Wed 25 Jul 9:30 am – 5:00 pm
Thu 26 Jul 9:30 am – 5:00 pm
Fri 27 Jul 9:30 am – 3:30 pm
 
M2M One are exhibiting at stand C27
 
 

M2M One will be exhibiting at the Australian Vending Expo tradeshow when it returns to Melbourne on the 26th and 27th of July at the Melbourne Convention Centre.

M2M One solutions power inventory management, payment and tracking systems in over 5,000 vending machines across Australia and we’re joining the show to talk about how our SIM cards are used by the vending industry.

Australian Vending Expo – Expo Hours
Thursday 26th July : 1PM – 5PM
Friday 27th July : 9AM – 3PM

Visitors to the show can register for free at the door during expo hours

M2M One are exhibiting at stand 13

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Adding new users

This month we look at how to add new users to your control centre account and give them permission to view or manage your SIM cards.

When you log into the control centre select Admin from the front page

When the admin page has loaded click on Users from the left hand menu

When the user page has loaded click Create New –

Follow the prompts on screen to set-up a new user for your account

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – September 2017 Newsletter

M2M One Newsletter – September 2017

Welcome to M2M One’s September Newsletter,

This month we were pleased to be invited along to the Melbourne leg of M2M Connectivity’s LPWAN Roadshow. Traveling around Australia during September – November the team from M2M Connectivity have put together presentations from key partners to discuss Cat-M1, NBIoT (NB-1), LoRA & SigFox. These short breakfast sessions are a great introduction to LPWAN and have helped many of our customers already make some decisions on where their technology is going in the next 5 years.

In this months newsletter we give you an important update on securing your devices, provide an update on public holiday hours, invite you to join us at our next trade events All Energy Australia 2017 in October & Wearable Technologies in December and provide an update on the new look M2M Control Centre.

  • Security Update – Public IP Address Vulnerability

This month M2M One has seen increased malicious activity targeting customers with public-facing IP addresses on their devices – These are any devices using the telstra.extranet APN

At M2M One we strongly advise all customers to avoid using a public IP address at all costs by using TCP callback on the public internet APNs or configuring your devices to use M2M One’s private APN solution IPX – Click here to read our blog on IP Addressing for IoT

If for some reason your application absolutely can not work without a public-facing IP address make sure you have at a minimum changed the default username and password on your modem – The majority of malicious traffic we see is constantly trying to access devices using common login information like admin/admin and if they access your devices we’ve seen a host of unpleasant scenarios, for example:

  • Locking customers out of devices and/or wiping all data and config settings
  • Using the device as a backdoor into a corporate network
  • Posting live camera feeds from security devices to the internet
  • Hijacking devices and turning them into SMS gateways
  • Pushing large files through to increase or blow data allowances.

Please also keep in mind that even if your device isn’t compromised the constant attempts to access the device will increase your data usage exponentially as your device is sending rejection messages over the mobile network.

If you want more information on securing your SIM cards and devices contact us at support@m2mone.com.au or speak to your M2M One account manager.

  • M2M One Head Office Closure – Friday 29th September 2017

M2M One’s Melbourne head office will be closed on Friday, September 29th due to the Grand Final Eve public holiday in Victoria.

SIM Orders: Any SIM card orders received after 3:30 pm on Thursday 28th of September will be shipped on Monday 2nd of October.

Technical Support: M2M One will be limited to emergency technical support only, please raise a ticket by using support@m2mone.com.au

 

All Energy Australia 2017 – Melbourne, 11-12 October 2017

M2M One are excited to be a first time exhibitor at one of Australia’s premier Clean Energy & Waste Management events in it’s return to Melbourne in October. We’ll be exhibiting our range of SIM Cards and Data Plans as well as talking about how customers in the energy, utility and waste industry are using our services to power their IoT & M2M solutions.

You can find M2M One at Stand 1016View our exhibitor profile

Held in partnership with the Clean Energy Council, the 2017 program will showcase expert opinions from more than 120 speakers and feature more than 120 domestic and international exhibitors.

 

 

 

 

 

M2M One are proud to sponsor the inaugural Australian edition of the WT | Wearable Technologies Conference.

Since 2006, WT has been running Conferences in Europe, North America and Asia, with over 30,000 technology leaders attending their events. This year, WT | Wearable Technologies will launch their first Australian Event to help in achieving their goal of proactively creating an intelligent wearables and Internet of Things global landscape.

Wearable Technologies Sydney provides an essential forum for key opinion leaders, investors, decision makers and innovators that are looking at ways to enhance their current wearable applications as well as roll-out wearables within their respective industries and organisations.

The event will be comprised of a free exhibition and 2-day conference

When you logged into the CISCO Jasper M2M Control Centre you will have noticed prompts to update to the latest version of the GUI (Graphical User Interface) as part of the Control Centre 7.0 update.

For customers who may have clicked this option and want to revert back to the ‘Classic’ view please see the steps below to switch between the new and old version of the GUI.

Step 1 – When you first log into control centre you will notice a new option in the top right hand corner of the screen called ‘Launch Refresh Preview’ clicking this option will load the new version of the interface.

Step 2 – Once you are in the new interface you can return to the older version by hovering over the ‘Refresh Preview’ menu option in the top right corner and then clicking ‘Return to Classic View’ from the drop-down options.

Step 3 – Upon clicking ‘Return to Classic View’ you will be prompted to provide feedback on the new interface, please feel free to leave feedback and press Send or alternatively click the ‘Maybe Later’ option to return to the classic view.

If you are experiencing any issues or have any questions about your account or the CISCO Jasper M2M Control Centre please email support@m2mone.com.au or call our office on 03 9696 3011 opt 2 for help.

M2M One – July 2017 Newsletter

M2M One Newsletter – July 2017

Welcome to M2M One’s July Newsletter,

This month we’re looking forward to exhibiting at Security 2017 in Sydney. The security industry has long been one of the most prolific users of M2M technology with early vehicle tracking and alarm panels evolving from CSD and radio technology to full IP solutions.

As cellular networks have evolved the security industry has moved with it, over the past few years we’ve helped support and manage wireless security solutions like: Access control, wireless IP cameras, lone worker safety, intruder detection, high value asset tracking, fixed line redundancy and more.

This year we’re looking to see what new innovations the Security industry will incorporate from the M2M & IoT ecosystem.

  • Jasper API URL Change

In March we advised that SOAP API calls needed to be modified to the new host URL https://api-telstra.jasper.com/ – API calls to the old URLs will stop functioning at the end of this month so please make sure you update any scripts using the old SOAP API.

The following Jasper URLs will stop functioning at the end of this month:

  • https://cc.jasper.com
  • https://cc.jasperwireless.com
  • https://cc1.jasper.com
  • https://cc1.jasperwireless.com
  • https://api.jasper.com
  • https://api.jasperwireless.com
  • https://smp.jasper.com
  • https://smp.jasperwireless.com

If you have any issues or questions please contact support@m2mone.com.au for assistance

Security 2017 – Sydney, 26-28 July 2017

M2M One are excited to once again be exhibiting at Australia’s largest Security Expo on it’s return to Sydney. We’ll be exhibiting our range of SIM Cards and Data Plans as well as talking about how customers in the security industry are using our services to power Alarm Panels, IP Cameras, Tracking Devices and more.

M2M One will be located at stand B27 next to Digital Matter

 

 

Digital Matter release Sting Long-Life GPS Tracker at Security 2017 with free trial SIM from M2M One

Visitors to Security 2017 can have a first look at Digital Matter’s latest GPS tracking product, the Sting. The Sting is an ultra-compact, rechargeable GPS tracking device. The light, temperature and humidity sensors set it apart from other battery powered trackers. It has been designed to track high value parcels, cargo, cash in transit, personnel, and other assets where super-long battery life is required without sacrificing the frequency of updates and performance.

Click here to view the Sting

For more information contact Stuart German at stuart@digitalmatter.com

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Test Ready

This month we look at the SIM Status ‘Test Ready’ and how it can be used.

All M2M One SIM cards ship to customers in this state by default – It allows SIMs to connect to the mobile network and use resource without being charged. Each SIM in Test Ready state can transmit up to 20KB of data and send 4 SMS messages without being moved into ‘Activated’ This is ideal for bench testing an application before shipment.

Test Ready status is only ever available once in a SIMs life, once a SIM has left this status it can never be put back, but SIMs can be returned to a similar state called ‘Activation Ready’ – Which is a none billable state but has no test allowance, so as soon as any data is used the SIM becomes billable once again.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – June 2017 Newsletter

M2M One Newsletter – June 2017

Welcome to M2M One’s June 2017 Newsletter,

We’re back after an exciting and successful CeBIT 2017 up in Sydney, it was great to meet so many people passionate about the future of M2M & IoT in Australia and we look forward to working with as many of you as possible.

One thing that really stood out was the number of questions we were getting about LPWAN technologies, it seems with the uncertainty around the lifespan of 3G/Next G in Australia many people are taking their time to look at the next logical upgrade path for their device – Do they jump to 4G/LTE as it exists today, do they wait for CAT M1 or do they hang on that bit longer for the ultra low bandwidth NB-IoT? Some people are questioning whether they stick with cellular or move to alternative technologies like SIGFOX, LoRA or even some of the new innovations coming from the satellite space.

We’ll be producing some articles on the evolution of wireless networks in the coming months but until then if you’re feeling confused about where to take your product next, get in touch – We’d love to hear from you.

  • M2M One Billing Portal Maintenance (23/6/2017)

Please note that on 23/6/2017 M2M One’s online billing portal will be down for scheduled maintenance from 10am – 2pm and will be unable for processing credit card payments. If you need to pay your invoice during this period please contact accounts@m2mone.com.au or call our office on 03 9696 3011.

  • EOFY SIM Card Orders

Please note that if you need to order any SIM cards and have them lodged as a purchase before 1st July 2017 we need to receive the order no later than 3:00pm Friday the 30th of June – All SIM orders should be sent to orders@m2mone.com.au for the fastest processing.

Security 2017 – Sydney, 26-28 July 2017

M2M One are excited to once again be exhibiting at Australia’s largest Security Expo on it’s return to Sydney. We’ll be exhibiting our range of SIM Cards and Data Plans as well as talking about how customers in the security industry are using our services to power Alarm Panels, IP Cameras, Tracking Devices and more.

M2M One will be located at stand B27 next to Digital Matter

Registration to the expo is free – Register Here

Using M2M One SIMs and Data Plans for redundancy & failover

M2M One SIMs are ideally designed for failover solutions, either over an ADSL link or dual SIM modem. Due to our unique cost strucure we can help you minimize the costs associated with operating a redundant SIM.

What are your options?

  1. Activation Ready – M2M One SIMs can be placed into a status called Activation Ready this stops all billing on the SIM but keeps it alive on the mobile network. As soon as data is passed through the SIM it becomes live and ‘billable’. This is a great solution for dormant SIMs that only need to be used in the event of a link failure.
  2. Managed Group Plans – As part of our ongoing service to customers M2M One manage and monitor pooled data usage on your account, with the pooled plans if one or more of your SIM cards exceeds the pool (i.e in a failover event) we can work with you to optimize the plans for the lowest cost in that month.
  3. Single Step Plans – For customers managing a single site or SIM we can create a rule that will automatically step a SIM up to the next plan when it exceeds a specific amount of data and suspending at 100GB of usage. This is an ideal solution for customers wanting a simple fixed cost solution that they can set and forget.
For more information about using M2M One SIMs in a failover or redundancy capacity or for some recommendations on compatible hardware please contact your account manager or email info@m2mone.com.au
Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Locating your SIMs IP Address

This month we look at finding the IP Address of your SIM Card once its connected to the mobile network.

From Services > SIM List click on the ICCID number of any ‘In Session’ SIM card to load the Details screen. From the details screen you can see the current session information including the Session Start Time, Device IP Address and APN.

For customers using our IPX Static IP service you can locate the IP Address allocated to your SIM cards at any time by enabling the IPX Address column on the SIM List screen – This can be done by right clicking on any of the column headings in the SIM List and then ticking the IPX Address checkbox.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – January 2017 Newsletter

M2M One Newsletter – January 2017

Happy New Year and welcome to M2M One’s January 2017 Newsletter!

This month we’re looking at kicking off the new year with a new look newsletter, talking about the future of 2G networks in Australia, looking at issues arising from using public IP addressing on your devices and providing some tips to improve SIM security using the M2M Control Centre.

  • Australian 2G Networks

As most of you will be well aware of all Australian mobile networks are in the process of shutting down their 2G/GSM networks.

On December 1st 2016 Telstra completed their shutdown of the 2G (900Mhz) Mobile Network across Australia. This now leaves only the Optus and Vodafone networks available for 2G devices, with a view that all remaining 2G coverage will be closed and re-farmed for LTE by 30th September 2017.

To continue operating M2M/IoT devices on the M2M One/Telstra network in Australia you need to make sure that the device contains a module capable connecting to 850Mhz 3G and for optimal coverage 850/2100Mhz 3G (Devices only able to connect to 2100Mhz will not work effectively on the Telstra network, 850Mhz is a requirement for a 3G connection)

  • Public IP Address Issues

Throughout 2016 we have seen a significant increase in the amount of malicious occurring on M2M devices with IP addresses exposed to the public internet (Devices using telstra.extranet as their APN) – These attacks can range from port sniffing or DDoS activity that can significantly increase your mobile data usage to unsecured devices being hijacked or tampered with.

M2M One strongly advise all of our customers to avoid using public IP addressing at all costs – An alternative to using telstra.extranet is to use M2M One’s IPX service which provides a private static IP that can be accessed through a secure IPSEC connection – more details available on our blog (click here)

If for some reason you absolutely have to use a public IP address we recommend taking the following actions to protect yourself:

  • Change the default username and password for any access interfaces on your device.
  • Work with M2M One to set-up limits and notifications on your SIM cards to be notified of increased activity.
  • Don’t leave your device online when idle.
  • If you notice malicious activity force your device to change it’s IP address by restarting or terminating the session.

M2M One’s first event of 2017 will be Connect Expo in Melbourne – Running from the 29th to 30th of March. Details available at: http://connectexpo.com.au/

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.
SIM Security

This month we look at adding more security to your SIM deployment using some of the alerts and automation rules available in the control centre.

IMEI Change – When a device first connects to the control centre the IMEI information is automatically populated. M2M One can establish a rule that will either notify by email or suspend a service if this IMEI changes at any point. This can be useful to protect your SIMs from misuse in other devices.

Usage Alerts – M2M One can set-up alerts to notify or suspend a service for excessive use of Data, SMS or Voice functionality. This can be useful to protect you against overage or to alert you of possible misuse or malfunction.

Roaming Usage – By default all M2M One SIMs have roaming disabled by default, however there are cases where you may need roaming added to a SIM to test overseas. M2M One can set-up alerts for high usage or registration in an unauthorized zone when roaming is enabled to protect you against high roaming fees.

At present all new rules and alerts need to be created and applied on your behalf by M2M One support (support@m2mone.com.au) while Jasper complete upgrade works on the automation section of the control centre.
Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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