M2M One – May 2015 Newsletter

As a part of M2M One’s initiative to find ways to improve our services to help our customers, we are pleased to announce reduced pricing on SMS, Data and Static IP Services. Information on the new reduced pricing and PAYG and bundled packages for outbound Voice are included in this newsletter. Our busy trade show schedule looks set to continue with M2M One exhibiting at CommunicAsia in Singapore early next month. We’re proud to be part of the State Government of Victoria’s trade delegation at this event which aims to showcase the depth and talent of the state’s ICT industry. Connect Expo in Melbourne and CeBIT in Sydney were successful events overall. Read our thoughts, including the good and the not-so-good, on both events in our featured blogs.

This months newsletter features:

  1. Notification – Reducing Pricing – SMS, Data and Static IP Services
  2. Blog – Thoughts on Connect Expo and CeBIT 2015
  3. Exhibition – CommunicAsia 2015 – Singapore
  4. Reminder – Telstra 2G (GSM) 900MHz Shut Down

1. Notification – Reduced Pricing – SMS, Data and Static IP Services

M2M One are constantly working with our carrier partners to be able to offer competitive pricing that helps you to reduce your costs and maintain and grow your business. We are now able to offer reduced pricing on SMS, Data and Static IP Services as well as the ability to provision outbound voice in PAYG and bundled packages.

For existing customers the new pricing will take effect as of June 1st 2015.  This new pricing applies immediately for new customers and you can take advantage of it by signing up at our website.

Price Reduction Details:
SMS Pricing – Our overall price for Outbound SMS has dropped from $0.25 to $0.20 and volume discounts are now applicable for all SMS messages sent in a billing month. This discount is unique as it applies to your whole M2M One account not an individual SIM.

CAP & Group Data – We’ve made some small adjustments to our volume based discounts on data including a larger discount for customers with over 250 SIMs on a single plan and some small adjustments across all plans.

Static IP Services – In accordance with recent customer feedback we have simplified our pricing model for IPX services to make the cost of entry lower and the ability to achieve discounts at scale quicker.

M2M One Voice Service:

  • M2M One are now able to provision outbound voice on SIMs using the “telstra.m2m” and “telstra.internet” APNs – We will soon be adding it to our private “m2mone.com.au” APN.
  • Voice is available as a PAYG component on all plans and is billed per second.
  • Voice can also be purchased in monthly bundles of 1 minute or 10 minutes.
  • Discounts apply to the number of SIMs on a single data plan with voice.

If you have any questions regarding service from M2M One, the M2M Control Centre, M2M Pricing or anything else please don’t hesitate to contact our support team at support@m2mone.com.au or contact me directly at james.mack@m2mone.com.au.

2. Blog – Thoughts on Connect Expo and CeBIT 2015

M2M One’s most recent blogs review the two main ICT trade shows held this year. From an M2M/IoT exhibitor’s perspective, we present our thoughts on each event in terms of layout, exhibitors. trade show attendance and the effectiveness of the M2M/IoT specific summits and conferences.

In its second year running, Connect Expo 2015 held in Melbourne is improving. The case studies showing practical uses for M2M/IoT was a highlight in the IoT summit, a forum where presentations more often than not tend to be general. Acknowledging the growing importance of M2M/IoT in the ICT space with a dedicated area, Connect Expo will continue this focus with a larger dedicated layout planned for next year.

CeBIT 2015 in Sydney continues to fall short in this regard with a lack of M2M/IoT focus.  Seemingly smaller this year, with fewer M2M/IoT companies exhibiting, we also wonder whether CeBIT’s Olympic Park venue was having this effect.   Hannover Fairs brand new staff are listening to feedback and assure us that 2016 would finally bring an M2M specific area and focus to the CeBIT. The Start-Up section and university technology displays with exciting new developments gets a big tick and so does the conference sessions which CeBIT always does well in organising content.

Read the full blog on Connect 2015 here.
Read the full blog on CeBIT 2015 here.

3. Exhibition – M2M One at CommunicAsia 2015

CommunicAsia is Asia’s largest integrated ICT exhibitiion where key executives from the ICT industry congregate to network, create new business opportunities and help shape industry trends.  M2M One is pleased to be part of a trade mission organised by the Victorian government and will be exhibiting on the State Government of Victoria’s stand BN2-07.

Date:           2 – 5 June 2015
Place:         Marina Bay Sands, Singapore
Stand:         BN2-07

Admission is for trade professionals only and there is no charge to visit the exhibition. Admission to the Summit is subject to registration and fees payable.To register for a visitor badge to visit the exhibition, you can do so online before show days, or at Marina Bay Sands, Singapore on show days (2 – 5 June 2015) with your business card.

For more information and to register for free entry to CommunicAsia 2015 please click here.

4. Reminder – Telstra 2G 900MHz Shutdown

We would like to remind our customers that Telstra will discontinue their 2G/GSM network on the 1st of December 2016. This has implications for M2M One customers using 2G 900MHz GSM/GPRS modems.

M2M One customers with 2G devices have the opportunity to utilize 3G and soon 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G and soon 4G network so you will not need to physically change any SIM cards from M2M One.

M2MOne customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

If you do not know if your devices will be affected by this please contact M2M One and we can help you.

The Business of The Internet of Things – Smart Questions for Smart Devices

The Business of The Internet of Things – Smart Questions for Smart Devices

Can you feel it? That swelling, bubbling torrent of hype? It started as a gentle nudge, maybe you saw it in an article, maybe a friend mentioned it over dinner or maybe one of your colleagues suggested you start looking into it… “The Internet of Things (IoT)”

Get out of the way, the IoT is coming! - Image courtesy of Gartner

Get out of the way, the IoT is coming! – Image courtesy of Gartner

If you’re anything like me – when you first heard the term the only thing you could think of was having a stern word with the genius that came up with such a terrible name; but sure enough people stuck with it and we as an industry seem to have embraced it.

Now it’s here to stay and everyone from major news outlets like CNN, financial journals like WSJ to my favorite podcasts are talking about it. It seems like there’s no escaping it, and now you have thousands of start-ups telling you why you need their particular wireless wonder device.

But that’s nothing new to you right? As a business leader you’ve had people trying to sell you the latest and greatest solution ever since you took the job. The problem with the Internet of Things is the compound nature of it’s spawning ground – The Internet. We had a sample of this with the last big trend in enterprise IT, good old Big Data but that was manageable because for the most part it focused on business. IoT is straddling that blurry line between consumer products and business tools, which compounds the noise ten-fold.

You’ve got analysts, experts and gurus telling you that your business needs to get on the IoT train before you miss out. The glaring problem I see with this statement is that if it’s supposed to be the powerful force for change it’s being hyped to be, why is it going anywhere? Sometimes it’s not about being first, it’s about being smart and whatever you do, don’t ask the question…

“How do I get started with IoT?”

This question is the exact opposite of the million-dollar question; in fact it will probably end up costing you a lot more. Asking how assumes that you’ve answered the real question, which is “Why?”

I could introduce you to solutions that would connect nearly everything in your business to the Internet; your office heating and cooling system, your fleet of company vehicles, your electricity meters and even your vacuum cleaner, but ask yourself “Why?”

Trust me, the “How?” is going down the rabbit hole, it only leads to more questions. Start with the “Why?” and you start with a set goal that you need to achieve, this partially follows on from my previous post on control you need an outcome or you’re just throwing money at nothing.

You already have the answers

Unless you’re doing something very wrong, you are surrounded by people who understand your business inside and out, most people if they are even a tenth invested in doing a good job will have some ideas around how to make their job more efficient. The problem is they might not have the tools to do it.

That’s really the idea behind the IoT, it’s providing you with the tools to get the information you need to produce actionable results.


Here’s an example:

The Challenge

You’ve got an asset (it doesn’t really matter what it is); the important thing is that the more time it spends outside of a particular location (let’s say your warehouse), the more money you make.

The Solution

So you fit a tracking device that sends you streams and streams of data in real time and all of a sudden you know absolutely everything about the movement of that particular asset down to the second.

The Results

It’s great! You employ a data analyst to crawl through every single event record and location string and work out that this asset needs to spend an additional 10% of it’s time outside of your warehouse for your to make 5% more revenue this month.


Here’s the problem, the capital cost of the tracking device, hiring and analyst and the monthly fee for the data costs you nearly as much as you make from the analytics. Now you’re back to square one.

You’ve done the right thing, you’ve got the smart question and now you’ve got the smart device, but your no better off than when you started.

Analyze This! As in events.. That are useful to your business - Copyright Warner Brothers Pictures

Analyze This! As in events.. That are useful to your business – Copyright Warner Brothers Pictures

Analyze events, not everything

This is because you tracked the wrong thing; you tracked the asset when you should have been tracking the warehouse.

Instead of tracking the asset all the time, you set up a geo-fence around your warehouse, now you know exactly when the asset leaves and when it comes back, all the other information you had was nice to have but effectively useless for this exercise.

By only tracking when needed you can go for a cheaper tracking device, pay less in monthly fees and you don’t need to hire a full time analyst to dig for results. That’s the true power of The Internet of Things. I know this is a rather crude and simplistic example but the message remains the same, focus on the result you need not what your M2M/IoT device can do.

So what am I really trying to say here? Yes, the IoT is a powerful movement that will change the way we interact with the world around us and you should be excited, I know I am. But like any tool the more you use it the more proficient you get with it, experiment, make mistakes but make sure you have a set goal in mind.

James Mack
General Manager – M2M One


The views and opinions expressed in this blog site are solely those of the author and do not necessarily reflect the opinions of M2M One or M2M Group.

Sunset of an Australian 2G/GSM network and the implications for M2M

Sunset of an Australian 2G/GSM network and the implications for M2M

In a recent blog post, Australia’s largest network has announced that they will close down its 2G GSM network by the end of 2016, and this announcement to shut down the 2G/GSM network has implications for M2M One customers with 2G 900MHz GSM/GPRS modems.

M2M One customers with 2G devices have the opportunity to utilize 3G 850MHz as the best short immediate alternative.  All areas of Australia that are covered by the 2G network are already fully covered by 3G service, which also extends well beyond the 2G coverage footprint. Other than 3G network offering wider coverage than 2G network, 3G technology is more reliable and much faster.  The downloading and uploading speeds available in 2G technologies reach up to 236 Kbps compared to 3G technology where the downloading and uploading speeds are up to 42 Mbps and 5.7 Mbps respectively.

While 3G M2M devices may have been perceived as costly in the past, costs have reduced considerably making 3G devices very affordable.  Many of the 2G M2M devices currently used for vehicle and asset tracking can be replaced by 3G M2M devices which offer the benefits of 3G resulting in better asset tracking and monitoring.

LTE or 4G networks are already being rolled out and are expected to be fully operational before the 2G shut down.  Currently, the choices of 4G M2M devices are limited due to the relatively recent introduction of 4G technologies and networks.  Carriers are conducting trials of newly purchased 4G spectrum around the country with a view to expand 4G use into the future.

M2M One customers affected by the shut down 2G/GSM network who are seeking solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.

Shortly M2M One will start to contact customers who may be affected by the 2G closure to explain the changes, and to discuss transitioning to 3G and/or 4G. M2M One can also be contacted for assistance.

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