M2M One – April 2019 Newsletter

M2M One Newsletter – April 2019

Welcome to M2M One’s April 2019 Newsletter,

Well another month has been and gone in a flash, for M2M One and the IoT industry in general there has been a lot happening!  In this issue we will be discussing our experiences at IoT Asia, changes to CISCO Jasper API security and a continued discussion on the progress of Telstra’s NB-IoT Launch as well as the 2100MHz 3G shutdown.

M2M One are gearing up for big last half of 2019 with at least 5 – 6 tradeshows on the calendar for us to attend – Keep an eye on our upcomming newsletters for details of shows coming up in your region with information on how to attend and meet the M2M One team.

  • IoT Asia

IoT Asia was back in Singapore last week and once again showcased a wide array of businesses either looking for or offering services in the M2M and IoT Space.  While smaller than previous years, it was a great regional showcase for some of the more innovative and interesting applications in IoT.

There was a lot of buzz around NB-IoT and Cat-M1. Interestingly there were many companies developing hardware and software solutions, even though there are still only a handful of countries around the world and specifically in APAC with these networks up and running, (Australia being at the forefront of Cat-M1 deployments).

With the ever increasing power of data and control being understood there are many new industries being introduced to M2M and IoT.  One such industry that had a number of players on show at IoT Asia this year was the connected Public Bathroom.  Sensors dotted around Public Restrooms on toilet roll holders, doors and stalls with Ammonium level sensing, collate information and let the cleaning staff know when to clean the bathrooms – increasing both time and cost efficiencies while maintaining better quality facilities for the customers.

This is a great example of an industry that would never have thought of a connected solution a mere 5 years ago, but the advancement in the hardware, software and networks has made this a possibility.  If you are keen to explore ways in which you may be able to take advantage of new technologies like this please get in touch  with the IoT specialists at M2M One for a discussion.

  • Cisco Jasper API Scheduled Security Update

As is required from time to time, Jasper has an upcoming maintenance planned on its API Security Certificate.

If you access the Control Center Platform via the API or a system that uses a pre-loaded *.jasper.com certificate, then you may need to take further action to ensure that you can continue to access the platform after this change.

This change only affects customer using the API – and you should have also received direct communication from Telstra regarding this.

If you have not received this and need the updated Security Certificate please contact support@m2mone.com.au

Planned Change Date: 17th April 2:00pm AEST and will take about 2 hours.

  • NB-IoT – Trials Continue.

Last month we brought you some updates as to where we are with regards to the commercial launch of the NB-IoT network on Telstra (https://www.m2mone.com.au/m2m-one-february-2019-newsletter/) The NB-IoT trials are continuing and we now have many customers with successful connections on NB-IoT SIMs (using the new “telstra.iot” APN)

Telstra are still finalizing what the commercial plans will look like and as soon as we find out we will share them.  In the meantime if you would like to trial some NB-IoT SIMs please get in touch.

  • Telstra 2100Mhz 3G Shutdown has been delayed.

We have mentioned in the past few newsletters that the 2100Mhz shut down will commence from 25th March 2019.  We have recently received information from Telstra that this has been delayed until 30th April 2019.

The main reason for the delay is to allow certain devices detected on the network time to change the hardware as it was detected that they would not work on 850MHz.

As previously discussed, as long as your device in the field can operate on the 850Mhz frequency or LTE (Band 28 – 700Mhz or Band 3 – 1800Mhz), you should be fine – you may need to do a power cycle to re-register to the network.

If you are still experiencing further issues after the 30th of April (and your device is 850Mhz capable) please get in touch with support for further help.  Support can be reached by:

  • Phone: 03 9696 3011 – Option 2(9:00am – 5:00pm; Monday – Friday (Melbourne time))
    or
  • Emailsupport@m2mone.com.au

Security Exhibition + Conference
July 24-26 2019
ICC Sydney,
Australia

IoT Impact 2019
September 10-11 2019
University of Technology Sydney,
Australia

National Roads & Traffic Expo 2019
September 17-18 2019
Melbourne Convention & Exhibition Centre,
Australia

All-Energy Australia
October 23-24 2019
Melbourne Convention & Exhibition Centre,
Australia

CeBIT Australia 2019
October 29-31 2019
ICC Sydney,
Australia

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Batch Updates:

One of the great features of Cisco Jasper, is that you have the ability to add customer information to every sim card you have under management.  This help for support and in breaking down the information at the end of each month when doing reports.  While you can do this by manually editing each field, when you start connecting larger number of devices this can become quite tedious.

Enter the Batch update – Instead of updating Custom Fields manually in Jasper, or changing SIM States page by page, large changes can be made via uploading an excel spreadsheet through a Batch Update. This feature is quite useful for when you have a number of SIMs needing updating.

  • Step 1 – Download a working file: 

Start by navigating to the services page. From here you can take an export of your SIMs. This will create a spreadsheet that can be opened in Excel. On this sheet you can then make the changes you require.

  • Step 2 – Edit the sheet with your specific information.

In order to upload these changes, you will need to save the spreadsheet with some specific headings (More details on this below) and upload it back to Jasper. This can be done by clicking on Services, then Batch Update. Under the Actions option you will then be able to upload the file.

Jasper will send you an email when the file has been uploaded.

There are some special considerations when utilising Batch Updates. The SIM ICCID must be used as one of the columns, as this is how Jasper identifies the SIMS. There are also special headings you must use for each field and not your custom headings, and these can be found below.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – October 2018 Newsletter

M2M One Newsletter – October 2018

Welcome to M2M One’s October 2018 Newsletter,

Well it’s that time of year has again, a few weeks ago Telstra held its annual Vantage conference and as always it was a very impressive spectacle. There were a lot of very impressive demonstrations this year including a working 5G Hot-spot with constant download speeds over 3000Mbps.

Telstra had its drones on display demonstrating their ability to provide 4G Hot-spots and cellular reception during emergencies, even using cameras to help law enforcement in such times.

M2M One obviously has a focus on the M2M (Machine to Machine) and IoT (Internet of things) industries and hence it is no surprise that one of the most interesting announcement to me was the official launch of Telstra’s NB-IoT (NB-1) network.

Telstra have now launched their NB-IoT network on the Band 28 (700MHz) frequency.  There is also a new mapping tool (available at https://www.telstra.com.au/business-enterprise/solutions/internet-of-things/iot-coverage) that shows the current coverage.

Telstra NB-IoT has some very interesting use cases – and will be able to deliver low powered, message style communications. Opening up many new possibilities for battery powered devices, from simple once a day tracking (containers etc) to access controls and data logging all for a very low price.

We’re working closely with Telstra on finalising pricing for NB-IoT as well as M2M One Control centre integration which we expect to be able to release this side of Christmas.

If you are interested in finding our more as this is released please let your account manager know and we will add you to the initial contact list.

Gideon Borden
Sales Manager | M2M One
  • Telstra 2100Mhz 3G Shutdown Notice

Telstra has begun to re-farm their 3G 2100MHz Frequency. Current plans are to have the full shutdown completed by March 2019.

What this means is that any devices that are operating exclusively on the 3G 2100MHz frequency will lose connectivity once the towers in their area are switched off.

Why the SHUT DOWN of 2100MHz?

With much of the consumer and business market moving their cellular devices to the LTE (4G & 4GX), only a minuscule proportion of Telstra’s mobile traffic currently operate on the 3G 2100MHz frequency. This frequency is being re-purposed or “re-farmed” to be used by the 4GX network. By doing this Telstra can shift their cellular capacity to where there is stronger customer demand.

What can you do now?

The first step is check if your devices can utilise the 3G 850MHz Band. Often devices enabled for 3G are “Dual-band” which means they can use either 850MHz or 2100MHz. Sometimes devices are ‘pointed’ towards 2100MHz and simply need re-programming for 850MHz operation.

If your devices operate on 3G 850MHz (or are LTE / 4G) then there is nothing to do.

If your device is not capable of using the 3G 850Hz Frequency, you will need to speak to your hardware supplier in order to upgrade your device for 3G 850MHz or preferably for LTE (4G/4GX). In this case M2M One advises devices enabled for 700MHz (Band 28) & 1800MHz (Band 3).

If you require advice for hardware options, you are welcome to contact Tony Chen from M2M Connectivity (our sister hardware company) on sales@m2mconnectivity.com.au for any inquiries.

If you would like to discuss further please get in touch with your M2M One account manager.

  • M2M One Event Report – All Energy 2018

M2M One were again excited to be a part of the 10th Annual All Energy and Waste Expo in Melbourne this October.  As always there was a heavy focus on Clean and Renewable Energy with a huge array of International manufacturers of solar powers panels and inverters; However, it was truly great to see a large number of local Australian companies and installers presenting their wares, many of them already partnering with M2M One for their SIM Connectivity needs.

A recurring conversation we had at the show was from customers having issues with independent remote access to their inverters/solar panels; This is a common issue we see in the market.  The native connectivity these devices generally come with from the manufacturers is WiFi and the installers are expected to connect the inverter to the customers local WiFi.

The problem: 
Have you ever had an issue connecting to a local WiFi network?  Add to that the complications that you have no control over said network.  If the network goes down, or the password is changed etc then you have no way to contact your device and get the data out.  In a business where this data is what you are selling it becomes a huge problem!

This problem is not exclusive to the Energy industry – This is true of all devices deployed in the market that are connected to a network which you have no control over.

The Solution:
Luckily there is a fairly simple solution.  A cellular router (a selection are available from our sister company www.m2mconnectivity.com.au) and an M2M One SIM card.
M2M One offer a number of plans that can help you maintain independent control of your devices in the field – If you would like to have a conversation about this please reach out and we will be happy to help.

Next year the show will be expanding to include a new section for energy efficiency – M2M One will again be exhibiting at this show in October 2019 – we hope to see you there!

comms connect banner

M2M One are excited to be exhibiting our range of SIM Cards and Data plans for M2M & IoT solutions at Comms Connect Melbourne 2018.

The number one event for critical communications users and industry in the region

With a keen eye on trends, hot topics and the latest technology solutions in the critical communications sector, Comms Connect is the key source for vital information and networking opportunities. Whether you’re in the resource sector or public safety, transport or utilities, security or consulting, the conference and exhibition delivers countless opportunities to seek out new technology, share ideas and make new contacts.

Event Dates: 20-22 November 2018
Location: Melbourne Convention & Exhibition Centre
M2M One Stand: 66
Register here: http://melbourne.comms-connect.com.au/registration/

M2M One staff will be hand throughout the event to talk about how M2M/IoT solutions are utilizing national cellular networks to deliver results today and how the industry is adopting new technologies (Cat-M1, NB-IoT & 5G) to future proof IoT solutions.

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

How to create an automation rule to manage excess usage on a SIMThis month we look at using the powerful Automation Rules in CISCO Jasper to suspend a SIM card using excessive data with the option to reactivate the SIM if needed, instead of needing to contact M2M One Support.

When you log into the control centre select Automation from the home page

From the automation rules screen click on + Create New button to create a new automation rule

From here select Usage Monitoring as the rule category then select Cycle to Date Data Usage to create a new rule that will be triggered on data usage in a billing month. The example below shows you the correct set-up for triggering a rule to Deactivate a SIM that has used over 1MB of data in a billing month. With this rule when a SIM gets deactivated, if you need to use it again in the month you can simply change the SIM status in the control centre back to Activated to use it again – No need to get M2M One to unblock it.

For a complete list of automation rules available download our guide here: https://www.m2mone.com.au/m2m-downloads/manuals/M2M-One-Control-Centre-Automation-Rules.pdf

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – September 2018 Newsletter

M2M One Newsletter – September 2018

Welcome to M2M One’s September 2018 Newsletter,

This month’s newsletter comes with a personal note;
As many of you may already know I’ll be stepping down as General Manager at M2M One at the end of September and leaving the business.
It’s been amazing over the past 4 years to watch the business grow from 13,000 active SIM cards to over 160,000! and to go from 3 employees to 10. Working at M2M One I’ve had the privilege of working alongside some of the brightest minds in IoT/M2M and support customers building incredible applications.

The thing I’ve always been most proud of at M2M One has been our commitment to customer service and I’m pleased to see that trend continuing with Gideon Borden taking over management of the sales and customer service team. Gideon has always been a pillar of the M2M team with his commitment to solving problems and finding the right solutions for customers being second to none – Gideon can be contacted at gideon.borden@m2mone.com.au

From an operational standpoint one of the founders of M2M One and Australian IoT pioneer Darren Moroney will be taking over the day to day management of the business. Those of you who deal with our sister company M2M Connectivity are probably already familiar with Darren and his deep industry knowledge and commitment to customer care – Darren can be contacted at Darren.Moroney@m2mone.com.au

I want to take a moment to sincerely thank all of the customers who have chosen to work with M2M One over my tenure as manager, my peers in the IoT industry who always keep me learning, the phenomenal team we’ve built over the last few years and our founders Daryl & Darren for taking a chance on me to run with the business 4 years ago.

Thank you!
James Mack
General Manager | M2M One
  • Reminder on M2M One Cat-M1 Coverage

Over the past few months we’ve spent a lot of energy talking about NB-IoT and what’s coming and possible over the next 12 months but one of the elements getting overlooked is that M2M One has complete access already to Telstra’s nationwide Cat-M1 network today. Cat-M1 technology may in fact be more suitable for a lot of customers currently debating where to go from 3G than NB-IoT or LPWAN solutions due to the increased flexibility.

For those of you who missed it you can access a full guide on M2M One’s Cat-M1 network by clicking here: https://www.m2mone.com.au/iot-network-access-from-m2m-one/

To test Cat-M1 on your M2M One account you can simply put any M2M One SIM into a Cat-M1 capable device, our SIMs are Cat-M1 ready out of the box without any additional changes required – You can view our pricing here: https://www.m2mone.com.au/wp-content/uploads/2020/08/M2M-One-Australian-Price-List.pdf

M2M One are excited to be sponsoring the inaugural IoT Impact conference when it comes to Sydney in September.

As a company that shares the IoT Alliance of Australia’s vision for empowering Australian business through IoT/M2M we’re excited to be able to exhibit our selection of dedicated data plans for IoT applications to visitors to the conference.

What is IoT Impact?

IoT Impact is a two-day learning campus for Australia business executives – to understand and plan for the impact of the Internet of Things in Australia.

By 2020 the number of IoT connected devices globally is expected to be 30 billion, and this is forecast to grow to 100 billion by 2025. By 2025 the IoT market could be generating revenue close to USD 10 trillion. Every person and every business will feel the impact. IoT Impact is designed to help your company answer the complex questions required to handle and profit from this revolution.

Ticket Options

  • Connect Pass ($1125 with code IOTm2m1-C1) – Full access to the IoT Impact Conference, Site Visits, Expo, Workshops, Vendor Labs. As a sponsor of IoT Impact, M2M One are pleased to be able to offer our customers and peers in the IoT industry a 10% discount on the Connect pass by using the code
    IOTm2m1-C1
  • Access Pass ($125 Early Bird before 10th September) – Access to the IoT Impact Expo, Workshops, Vendor Labs.

M2M One look forward to seeing you at IoT Impact this month – If you’d like to arrange a time at the show with one of our staff please email support@m2mone.com.au

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Page ActionsThis month you may have noticed a change in the M2M Control Centre, the addition of an ‘Actions’ button on all pages.

The actions button combines several previously separate buttons/actions into a single button and offers different functionality depending on the page you are viewing. Some examples below:

  • Services Listing
    • Edit selected SIM cards
    • Export listing to excel file
  • Batch Update
    • Upload Excel File
    • Export results to excel file
  • Billing > Usages
    • Export monthly usage to excel file
  • Admin > Users
    • Create new user
    • Delete user
    • Edit user
    • Export list of users to excel file
  • Automation
    • Create new rule
    • Edit rule
    • Delete rule
    • Export Automation Rules to excel
Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – August 2018 Newsletter

M2M One Newsletter – August 2018

Welcome to M2M One’s August 2018 Newsletter,

This month we’re inviting you to join us and the IoT Alliance of Australia at the inaugural IoT Impact conference at Sydney University of Technology in September.
We’re also talking about Telstra device certification and how it affects your M2M One SIM service, how to manage your IP Address in control centre and a small update on NB-IoT testing.

  • NB-IoT SIM Trial Update

The Telstra NB-IoT test network can now be accessed on all M2M One SIM cards using the telstra.internet APN

The NB-IoT test network is still currently only available for use on compatible NB-IoT LTE B3 modules as B28 coverage has not yet started (expecting in the next 6 months)

While Telstra are still in testing and have yet to confirm a commercial ‘messaging’ model for NB-IoT transactions using the NB-IoT network will be rated as traditional data and charged according to our standard rates and terms.

  • Telstra Certification and M2M One SIMs

Recently we’ve had a number of customers building new product ask us how Telstra’s certification process affects their device usage with M2M One.

To use the M2M One network in Australia your device needs to meet the following requirements:

  • 3G devices must support 850Mhz (Telstra NextG)
  • 4G/LTE devices must support either B3 or B28 (4GX) – Ideally your device should support both
  • All devices must have Australian RCM Approval – We recommend using a registered Australian testing laboratory like Comtest

As you can see Telstra certification is not a requirement to utilize our SIM cards. However, a Telstra approved M2M/IoT device has been thoroughly tested by Telstra for use on their network and will be supported much quicker when M2M One engage Telstra support on your behalf as they have a basic working knowledge of the device.

For a list of current Telstra approved devices, please refer to this document

M2M One are excited to be sponsoring the inaugural IoT Impact conference when it comes to Sydney in September.

As a company that shares the IoT Alliance of Australia’s vision for empowering Australian business through IoT/M2M we’re excited to be able to exhibit our selection of dedicated data plans for IoT applications to visitors to the conference.

What is IoT Impact?

IoT Impact is a two-day learning campus for Australia business executives – to understand and plan for the impact of the Internet of Things in Australia.

By 2020 the number of IoT connected devices globally is expected to be 30 billion, and this is forecast to grow to 100 billion by 2025. By 2025 the IoT market could be generating revenue close to USD 10 trillion. Every person and every business will feel the impact. IoT Impact is designed to help your company answer the complex questions required to handle and profit from this revolution.

Ticket Options

  • Connect Pass ($1125 with code IOTm2m1-C1) – Full access to the IoT Impact Conference, Site Visits, Expo, Workshops, Vendor Labs. As a sponsor of IoT Impact, M2M One are pleased to be able to offer our customers and peers in the IoT industry a 10% discount on the Connect pass by using the code
    IOTm2m1-C1
  • Access Pass ($125 Early Bird before 10th September) – Access to the IoT Impact Expo, Workshops, Vendor Labs.

 

M2M One look forward to seeing you at IoT Impact in September – If you’d like to arrange a time at the show with one of our staff please email support@m2mone.com.au

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Managing SIM IP Addressing

This month we look at the various IP address options available using M2M One SIM Cards.

Dynamic NAT IP – APNs: telstra.m2m & telstra.internet

If you are using our standard internet access services your active SIM cards will be issued with a dynamic IP address behind a NAT Firewall meaning you are unable to initiate communication directly with this SIM using the IP address.

If your SIM card initiates contact with your host server first then you can manage bi-directional communications over the active session.

To find out the current IP of an active SIM card click on the ICCID of the SIM in the Services List and scroll down to the Current Session section


Private Static IP – APNs: m2mone.com.au & m2mone.ipx

For customers using our Private Static IP service or IPX (Click here for more information) your SIM cards will be allocated a static IP address from your registered pool of IPs. This IP will not change even a SIM session is terminated and restarted, meaning you can directly address your SIM cards using the same IP every time.

To find the allocated static IP of your SIM card simply look at the IPX Address field in the Services List (This field is only populated if you are purchasing IPX services from M2M One)

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – July 2018 Newsletter

M2M One Newsletter – July 2018

Welcome to M2M One’s July Newsletter,

In this month’s newsletter we invite you to join us at Security 2018 at the Melbourne Convention Centre to talk about the latest security innovations in IoT & M2M. We’ll also be at the Australian Vending Machine Expo talking to customers about how our SIMs are supporting the vending industry across Australia.

With Telstra starting to tune down their 2100Mhz 3G network (See our previous newsletter) we’ve had lots of questions from customers about how to make sure their devices are built for the longest possible shelf life when using M2M One SIM Cards.

Telstra’s primary 3G frequency and the one they market as Next G is 850Mhz, while they do use 2100Mhz for additional capacity in populated urban areas now the majority of consumer devices are on LTE they have started to shut down 2100Mhz across Australia, as we previously advised.

Telstra’s primary frequency on LTE is B28 (700Mhz) and this is what they are marketing as 4GX in the consumer space. This will also be the frequency they run IoT technologies on (Cat-M1 & NB-IoT) in the long term. The B28 4G network has been built from rural Australia inwards so wherever you see rural 4G coverage it will more than likely be on B28.
Telstra also use B3 (1800Mhz) which was used for the early LTE networks deployed in major urban areas, this network is also being built outwards into rural areas for capacity and load balance.

For the maximum coverage, capacity and lifespan with M2M One SIM cards we strongly recommend a 850Mhz 3G & dual B28/B3 LTE modem.

  • NB-IoT SIM Trial SIM Cards

M2M One are now able to offer limited trial SIMs for testing compatible NB-IoT devices, these SIM cards come in Standard, Micro & Nano form factors and are limited to 3 per customer.

There are some limitations to the current implementation of NB-IoT which need to be considered

  • These SIMs only work on the Telstra NB-IoT network and have no access to 3G, 4G or Cat-M1 at present
  • NB-IoT is currently only available on B3 (1800Mhz)
  • Modems and Modules must specifically be capable of NB-IoT communication
  • Coverage is limited to major cities at this time
  • NB-IoT does not support SMS or Voice

If you have an NB-IoT compatible device and would like to test these SIM cards please contact your account manager or email info@m2mone.com.au

  • Support for Madison Technologies Privonet customers

M2M One are excited to be working with Madison Technologies to support their customers transitioning away from the now discontinued Privonet VPN solution.

If you’re currently using the Privonet VPN solution Madison have published a comprehensive guide on their website on how to transition your service to M2M One’s IPX environment 

M2M One are excited to exhibit at the Security 2018 when it returns to Melbourne from 25 – 27 July at the Melbourne Convention & Exhibition Centre (MCEC).

From physical and electronic solutions to biometrics and cyber security, Australia’s largest security event offers three days of business networking and intelligence sharing.

For over three decades the event has provided a showcase for new and innovative security technologies and solutions. This year, the Security Exhibition & Conference 2018 will connect with more than 5,000 security professionals with over 150 industry leading brands.

Security 2018 – Expo hours
Wed 25 Jul 9:30 am – 5:00 pm
Thu 26 Jul 9:30 am – 5:00 pm
Fri 27 Jul 9:30 am – 3:30 pm
 
M2M One are exhibiting at stand C27
 
 

M2M One will be exhibiting at the Australian Vending Expo tradeshow when it returns to Melbourne on the 26th and 27th of July at the Melbourne Convention Centre.

M2M One solutions power inventory management, payment and tracking systems in over 5,000 vending machines across Australia and we’re joining the show to talk about how our SIM cards are used by the vending industry.

Australian Vending Expo – Expo Hours
Thursday 26th July : 1PM – 5PM
Friday 27th July : 9AM – 3PM

Visitors to the show can register for free at the door during expo hours

M2M One are exhibiting at stand 13

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Adding new users

This month we look at how to add new users to your control centre account and give them permission to view or manage your SIM cards.

When you log into the control centre select Admin from the front page

When the admin page has loaded click on Users from the left hand menu

When the user page has loaded click Create New –

Follow the prompts on screen to set-up a new user for your account

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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