M2M One – January 2017 Newsletter

M2M One Newsletter – January 2017

Happy New Year and welcome to M2M One’s January 2017 Newsletter!

This month we’re looking at kicking off the new year with a new look newsletter, talking about the future of 2G networks in Australia, looking at issues arising from using public IP addressing on your devices and providing some tips to improve SIM security using the M2M Control Centre.

  • Australian 2G Networks

As most of you will be well aware of all Australian mobile networks are in the process of shutting down their 2G/GSM networks.

On December 1st 2016 Telstra completed their shutdown of the 2G (900Mhz) Mobile Network across Australia. This now leaves only the Optus and Vodafone networks available for 2G devices, with a view that all remaining 2G coverage will be closed and re-farmed for LTE by 30th September 2017.

To continue operating M2M/IoT devices on the M2M One/Telstra network in Australia you need to make sure that the device contains a module capable connecting to 850Mhz 3G and for optimal coverage 850/2100Mhz 3G (Devices only able to connect to 2100Mhz will not work effectively on the Telstra network, 850Mhz is a requirement for a 3G connection)

  • Public IP Address Issues

Throughout 2016 we have seen a significant increase in the amount of malicious occurring on M2M devices with IP addresses exposed to the public internet (Devices using telstra.extranet as their APN) – These attacks can range from port sniffing or DDoS activity that can significantly increase your mobile data usage to unsecured devices being hijacked or tampered with.

M2M One strongly advise all of our customers to avoid using public IP addressing at all costs – An alternative to using telstra.extranet is to use M2M One’s IPX service which provides a private static IP that can be accessed through a secure IPSEC connection – more details available on our blog (click here)

If for some reason you absolutely have to use a public IP address we recommend taking the following actions to protect yourself:

  • Change the default username and password for any access interfaces on your device.
  • Work with M2M One to set-up limits and notifications on your SIM cards to be notified of increased activity.
  • Don’t leave your device online when idle.
  • If you notice malicious activity force your device to change it’s IP address by restarting or terminating the session.

M2M One’s first event of 2017 will be Connect Expo in Melbourne – Running from the 29th to 30th of March. Details available at: http://connectexpo.com.au/

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.
SIM Security

This month we look at adding more security to your SIM deployment using some of the alerts and automation rules available in the control centre.

IMEI Change – When a device first connects to the control centre the IMEI information is automatically populated. M2M One can establish a rule that will either notify by email or suspend a service if this IMEI changes at any point. This can be useful to protect your SIMs from misuse in other devices.

Usage Alerts – M2M One can set-up alerts to notify or suspend a service for excessive use of Data, SMS or Voice functionality. This can be useful to protect you against overage or to alert you of possible misuse or malfunction.

Roaming Usage – By default all M2M One SIMs have roaming disabled by default, however there are cases where you may need roaming added to a SIM to test overseas. M2M One can set-up alerts for high usage or registration in an unauthorized zone when roaming is enabled to protect you against high roaming fees.

At present all new rules and alerts need to be created and applied on your behalf by M2M One support (support@m2mone.com.au) while Jasper complete upgrade works on the automation section of the control centre.
Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – Data and SMS Price Reduction – October 2016

We’re constantly working on ways we can better serve our customers and supply the best possible M2M service in Australia.

One of the most critical components for delivering an M2M solution is being able to keep your ongoing costs down and we are constantly working with our carrier partners to be able to offer competitive pricing that helps you maintain and grow your business.

That’s why we are pleased to announce that we are now able to offer substantially reduced pricing on high data volume Group & CAP plans as well as a base rate reduction on outbound SMS.

As well as new pricing we will also be implementing additional high volume data plans with new CAP & Group data allowances of: 3GB, 6GB, 10GB, 12GB, 20GB, 30GB, 40GB, 50Gb & 100GB.

For existing customers the new pricing will take effect on your October invoice (For multi-month customers it will appear on your next invoice). For new customers this new pricing applies immediately and you can take advantage of it by signing up at our website.

Price Reduction Details

  • SMS Pricing – M2M One’s base rate for outbound SMS has dropped from $0.20 to $0.14 per SMS.
  • CAP & Group Data – M2M data plans above 300MB have reduced by 30-40% on average with more options available at volumes of 100+ active services.

Click here to download our new pricing

Please note: This pricing only applies to M2M One’s Australian domestic services operating on the Telstra 3G & 4G/LTE network. For global SIM pricing click here

If you have any questions regarding service from M2M One, the M2M Control Centre, M2M Pricing or anything else please don’t hesitate to contact our your M2M One Sales Manager or reply to this email.

We appreciate your business and interest in M2M One – We continue to strive to be Australia’s leading M2M service provider, if we can make changes to the way we operate or add new features or products that you feel will improve your experience please us know.

M2M One at Convergence 003

M2M One at Convergence 003


M2M One were excited to be a part of Convergence 003, which took place at University of Sydney in The Refectory on Thursday the 15th of September 2016 – Click here for more

In addition to exhibiting, M2M One participated in a Co-Creation workshop for The Internet of Things alongside SIGFOX, Thingworx and IBM.

Internet of Things Co-creation Workshop

The workshop brought together some of the regions’ leading IoT subject matter experts (SME’s), enabling top technology executives (CTO, CIO, Head of Digital, Head of Technology, Head of IT, etc) from a broad range of industries to find ways to maximise value by integrating IoT in their business offering.
Using Design Thinking and Business Model Canvas frameworks to gain a deeper understanding of the opportunities that exist right now, as well as the steps needed to design a new business idea. The workshop’s outcomes included:
  • Succinct case studies from leading IoT service providers, including M2M One, Thingworx, Thinxtra/SIGFOX 
  •  Designing and shaping real and innovative business ideas alongside industry leaders 
  •  Learning of the power of the Design Thinking and Business Model Canvas frameworks to quickly identify powerful ideas 
  •  Walking away with an understanding of the IoT landscape, opportunities and best of breed contacts to help roll-out your ideas


M2M One at Security Expo 2016

M2M One at Security Expo 2016

M2M One had a great time participating in Security 2016 this year at the Melbourne Convention & Exhibition Center,
20-22 July 2016. See you at next year’s event at Darling Harbour in Sydney!



And here is the video from this year’s event:

Security Exhibition & Conference 2016 Highlights from Diversified Communications Austr on Vimeo.

M2M One – June 2016 Newsletter

Welcome to M2M One’s June Newsletter – M2M One were proud to once again participate in the Victorian Government’s trade mission to Singapore. Our goal on this mission was twofold – to help businesses outside of Australia get quick, simple access to local Australian SIMs and connectivity without any commercial restrictions or limitations, and to launch our new M2M One Global SIM (Read more about our global SIM here)

This month we invite to join us at Security 2016, highlight the M2M Control Centre API, highlight our participation in the recent CommunicAsia Expo, introduce you to our partners in M2M One NZ and as always, we remind customers that Telstra will be shutting down their 2G network on 1st of December 2016.

This month’s newsletter features:

  1. Trade Event – Security 2016
  2. M2M Control Centre – API Integration
  3. Highlights – CommunicAsia 2016 Photo Gallery
  4. Partner Spotlight – M2M One New Zealand
  5. Customer Reminder – Telstra 2G (GSM) 900MHz Shutdown

1. Trade Event  Security 2016

We are looking forward to exhibiting again at the annual ASIAL Security exhibition in Melbourne later this month,the show runs from the 20th – 22nd July at the Melbourne Convention and Exhibition Centre.

M2M One will be exhibiting our range of M2M/IoT SIM Cards alongside some of the leading solution providers in the security industry – M2M/IoT connectivity has become a standard in the security industry over the years and M2M One are proud to support some of Australia’s leading security companies.

M2M One Services are used in a number of Security applications including:

  • IP Alarm Panels & Dialers
  • Wireless IP Cameras
  • Access Control & Authorisation Systems
  • Failover & Redundancy
  • Lone Worker Safety
  • Vehicle & Asset management & tracking
If you’d like to know more about how M2M One are working with the security industry please visit us at stand G-32 at Security 2016.

2. M2M Control Centre – API Integration

The M2M Control Center provides an application programming interface (API) that allows you to access and edit data in Control Center from an external application. Using the API you can perform many of the same tasks you can handle through Control Center’s web interface, including:

  • Managing your devices
  • Monitoring data, SMS, and voice usage
  • Sending messages to a device
  • Updating custom fields and terminal information
M2M One can provide customers with a set of API credentials to start experimenting and developing with the Control Centre API immediately – A full guide can also be viewed from the API Integration section within the control centre.
Using the API is free of charge for all M2M One Customers however support is limited to basic commands, if you want M2M One to assist you with writing an application, debugging existing code or integrating into an additional piece of software please contact your account manager to arrange a quote for M2M Design Services.
For M2M Control Centre Training speak to you account manager

3. Highlights – CommunicAsia 2016 Photo Gallery

M2M One had a great time participating in CommunicAsia Singapore this year – Asia’s largest integrated ICT event. CommunicAsia took place at the Marina Bay Sands Singapore on 31 May – 3 June.
We’d like to extend a huge thank you to Trade Victoria for organising and tirelessly supporting our attendance at the event, alongside other innovative Australian businesses.
We were also fortunate to have the MP for Innovation, Trade & Small Business Phillip Dalidakis visit our stand, to talk with us about the services we offer in Australia, and now, overseas.
You can view our photo gallery from the event on our blog and we look forward to seeing you all next year!

4. Partner Spotlight – M2M One NZ

Need access to local dedicated SIMs in New Zealand?

Did you know that M2M One also has an office in New Zealand? – Founded by former M2M One AU manager Andrew Dykes, M2M One NZ offer the same dedicated M2M/IoT connectivity services you’ve come to expect from M2M One, all using the SPARK (Formerly Telecom NZ) network.
M2M One NZ SIM Features:
  • Dedicated access to the SPARK NZ mobile network
  • Flexible data plans from low to high usage applications
  • SMS & Voice plans
  • Private networking for dedicated service
For more information about M2M One NZ visit www.m2mone.co.nz or contact them directly on info@m2mone.co.nz

5. Reminder – Telstra 2G 900MHz Shutdown

M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.

M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

You can also read our blog on the Australian 2G Shutdown

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