M2M One – September 2017 Newsletter

M2M One Newsletter – September 2017

Welcome to M2M One’s September Newsletter,

This month we were pleased to be invited along to the Melbourne leg of M2M Connectivity’s LPWAN Roadshow. Traveling around Australia during September – November the team from M2M Connectivity have put together presentations from key partners to discuss Cat-M1, NBIoT (NB-1), LoRA & SigFox. These short breakfast sessions are a great introduction to LPWAN and have helped many of our customers already make some decisions on where their technology is going in the next 5 years.

In this months newsletter we give you an important update on securing your devices, provide an update on public holiday hours, invite you to join us at our next trade events All Energy Australia 2017 in October & Wearable Technologies in December and provide an update on the new look M2M Control Centre.

  • Security Update – Public IP Address Vulnerability

This month M2M One has seen increased malicious activity targeting customers with public-facing IP addresses on their devices – These are any devices using the telstra.extranet APN

At M2M One we strongly advise all customers to avoid using a public IP address at all costs by using TCP callback on the public internet APNs or configuring your devices to use M2M One’s private APN solution IPX – Click here to read our blog on IP Addressing for IoT

If for some reason your application absolutely can not work without a public-facing IP address make sure you have at a minimum changed the default username and password on your modem – The majority of malicious traffic we see is constantly trying to access devices using common login information like admin/admin and if they access your devices we’ve seen a host of unpleasant scenarios, for example:

  • Locking customers out of devices and/or wiping all data and config settings
  • Using the device as a backdoor into a corporate network
  • Posting live camera feeds from security devices to the internet
  • Hijacking devices and turning them into SMS gateways
  • Pushing large files through to increase or blow data allowances.

Please also keep in mind that even if your device isn’t compromised the constant attempts to access the device will increase your data usage exponentially as your device is sending rejection messages over the mobile network.

If you want more information on securing your SIM cards and devices contact us at support@m2mone.com.au or speak to your M2M One account manager.

  • M2M One Head Office Closure – Friday 29th September 2017

M2M One’s Melbourne head office will be closed on Friday, September 29th due to the Grand Final Eve public holiday in Victoria.

SIM Orders: Any SIM card orders received after 3:30 pm on Thursday 28th of September will be shipped on Monday 2nd of October.

Technical Support: M2M One will be limited to emergency technical support only, please raise a ticket by using support@m2mone.com.au

 

All Energy Australia 2017 – Melbourne, 11-12 October 2017

M2M One are excited to be a first time exhibitor at one of Australia’s premier Clean Energy & Waste Management events in it’s return to Melbourne in October. We’ll be exhibiting our range of SIM Cards and Data Plans as well as talking about how customers in the energy, utility and waste industry are using our services to power their IoT & M2M solutions.

You can find M2M One at Stand 1016View our exhibitor profile

Held in partnership with the Clean Energy Council, the 2017 program will showcase expert opinions from more than 120 speakers and feature more than 120 domestic and international exhibitors.

 

 

 

 

 

M2M One are proud to sponsor the inaugural Australian edition of the WT | Wearable Technologies Conference.

Since 2006, WT has been running Conferences in Europe, North America and Asia, with over 30,000 technology leaders attending their events. This year, WT | Wearable Technologies will launch their first Australian Event to help in achieving their goal of proactively creating an intelligent wearables and Internet of Things global landscape.

Wearable Technologies Sydney provides an essential forum for key opinion leaders, investors, decision makers and innovators that are looking at ways to enhance their current wearable applications as well as roll-out wearables within their respective industries and organisations.

The event will be comprised of a free exhibition and 2-day conference

When you logged into the CISCO Jasper M2M Control Centre you will have noticed prompts to update to the latest version of the GUI (Graphical User Interface) as part of the Control Centre 7.0 update.

For customers who may have clicked this option and want to revert back to the ‘Classic’ view please see the steps below to switch between the new and old version of the GUI.

Step 1 – When you first log into control centre you will notice a new option in the top right hand corner of the screen called ‘Launch Refresh Preview’ clicking this option will load the new version of the interface.

Step 2 – Once you are in the new interface you can return to the older version by hovering over the ‘Refresh Preview’ menu option in the top right corner and then clicking ‘Return to Classic View’ from the drop-down options.

Step 3 – Upon clicking ‘Return to Classic View’ you will be prompted to provide feedback on the new interface, please feel free to leave feedback and press Send or alternatively click the ‘Maybe Later’ option to return to the classic view.

If you are experiencing any issues or have any questions about your account or the CISCO Jasper M2M Control Centre please email support@m2mone.com.au or call our office on 03 9696 3011 opt 2 for help.

M2M One – August 2017 Newsletter

M2M One Newsletter – August 2017

Welcome to M2M One’s August Newsletter,

This month M2M One are taking a breather from our hectic schedules to celebrate a significant business milestone and offer our thanks to you, our valued customers for helping us get there!

We’re also looking at Telstra’s launch of the Cat-M1 network earlier this month and what it means for your M2M/IoT devices, invite you to join us at our next trade event All Energy Australia 2017 in October and give you some hints on managing SMS with your M2M One SIMs.

James Mack
General Manager | M2M One
  • M2M One reaches 100,000 active connections in Australia!

Earlier this month M2M One reached a major company milestone in securing 100,000 active SIM connections across Australia! This marks a huge step forward from activating our first SIM card with Telstra in November 2010.

The team at M2M One want to extend our warmest thanks to all of the customers who have chosen M2M One as their preferred supplier of SIM cards over the last 6 years – whether you have 1 SIM or 10,000 with us, please know that we truly value your business and thank you for continuing to work with us.

If there is ever anything we can do to help you improve or grow you M2M/IoT business please reach out to our team and we’ll be happy to assist.

  • Telstra Launch Cat-M1 Network Australia Wide

On 1/08/2017 Telstra announced that their 4G Network now covers 99% of the Australian population and that they have officially enabled Cat-M1 capability across the 4G footprint.

So what exactly is Cat-M1?

Cat-M1 is an LTE standard designed specifically for IoT/M2M that allows compatible modules to operate on a reduced spectrum with reduced speed to theoretically improve battery life, coverage and penetration.

Can I use Cat-M1 now?

Yes – As of 1st of August Telstra’s entire 4G network is enabled for Cat-M1 transition and your M2M One SIM cards will work with no additional changes! All you need is a compatible module or modem, if you need help sourcing a product feel free to contact M2M One and we can introduce you to some of our partners.

 

All Energy Australia 2017 – Melbourne, 11-12 October 2017

M2M One are excited to be a first time exhibitor at one of Australia’s premier Clean Energy & Waste Management events in it’s return to Melbourne in October. We’ll be exhibiting our range of SIM Cards and Data Plans as well as talking about how customers in the energy, utility and waste industry are using our services to power their IoT & M2M solutions.

You can find M2M One at Stand 1016View our exhibitor profile

Held in partnership with the Clean Energy Council, the 2017 program will showcase expert opinions from more than 120 speakers and feature more than 120 domestic and international exhibitors.

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Managing SMS Usage

This month we look at various ways to utilize SMS with your M2M One SIM Cards.

As standard all M2M One SIMs come with additional features like SMS, Voice & Roaming barred but you can have these activated and added at any time – For full information on pricing click here

When you have SMS enabled on your SIM cards there are a few features you can benefit from in the M2M Control Centre:

  • SMS Live – In the control centre you can click on any ICCID to access additional information and features, from here navigate to the bottom and click the SMS tab.
    The first option here is SMS Live, this allows you to send SMS messages from the control centre at no additional cost to your devices in the field. Many of our customers use this as a low cost way to remotely configure devices in the field by sending AT Commands via SMS – SMS Live is also available through the API
  • Message History – The second tab in SMS labelled Message History lets you view in real-time any SMS messages sent or received from that particular SIM. While you can’t see the content of the message you can see date, time, sent from and sent to information to help you diagnose any issues you may be having related to SMS on your device.
  • SMS Monitoring and Alarms – M2M One can set alerts and automation rules on services on your behalf to notify and event suspend SIM cards on high SMS usage within a month or 24 hour period. To set this up either contact your account manager or email support@m2mone.com.au
Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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