M2M One – May 2018 Newsletter

M2M One Newsletter – May 2018

Welcome to M2M One’s May 2018 Newsletter,

This month M2M One are exhibiting at the inaugural Melbourne MegaTrans event from 10-12 May at Melbourne Convention Centre. At this show we’ll be talking about how customers in transport and logistics are improving their monthly spend on communications by switching to M2M One and getting more control over their SIM fleet.

Straight after MegaTrans we’ll be hopping on a plane to Sydney for CeBIT Australia 2018, 15-17 May at ICC Darling Harbour, Sydney. As Australia’s premier ICT and Technology event we’ll be using CeBIT to talk to customers about how M2M One SIMs are the perfect solution for business continuity and failover when paired with intelligent routing solutions like Cradlepoint.

If you plan on attending either show, please reach out as we’d love to meet you and talk about your IoT strategy! If you can’t make either show, reach out to us and we can connect you with the M2M One sales manager for your state.

  • CISCO Jasper SSL Renewal

M2M One’s Control Centre partner CISCO Jasper will be renewing the SSL certificate on the control centre on Tuesday 15th of May. This change won’t affect access to the control centre or usage of the platform, however if you embed the CISCO Jasper SSL key in your API integration then you will need to update to the latest version.

  • Updated Pricing

We’ll be implementing new pricing for customers with over 10,000 active SIM cards in May, if you’d like more information about our bulk pricing please contact your account manager today.

  • Phasing out of CAP Data Plans

M2M One will begin phasing out our CAP Data plans over the next two months. M2M One originally implemented the CAP Data Plans as a way of protecting our customers against overage by locking the SIM card when it reaches its data allowance. As CISCO Jasper have improved their platform and automation rules these plans have become cumbersome for customers to manage and cause more issues than solutions in most cases.
We’ll be working with customers over the next two months to make sure that we implement excess and data management rules so you enjoy the same level of excess protection with the added bonus of group data pooling.

MegaTrans Melbourne Expo Hours
Thursday 10th May 2018 – 10:00am – 5:30pm
Friday 11th May 2018 – 10:00am – 5:30pm
Saturday 12th May 2018 – 10:00am – 5:00pm
M2M One are located at stand #5214
CeBIT 2018 Expo Hours
Tuesday 15 May – 10am to 5pm
Wednesday 16 May – 10am to 7pm
Thursday 17 May – 10am to 4.30pm
M2M One are located at stand #I20

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

SIM LogisticsThis month we explain how M2M One SIMs are delivered and activated.

By default when M2M One ship SIM cards to you, they will be loaded automatically into your control centre in a state called Test Ready.

When a SIM is in this state it is live and provisioned to use the Telstra mobile network, however the SIM doesn’t become billable until you use either 20KBs of data, 4 SMS or any amount of voice calling.

This means you can hold a large stock of SIMs and use them whenever you need them without needing to call, email or even press a button to get connected.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – April 2017 Newsletter

M2M One Newsletter – April 2017

Welcome to M2M One’s April 2017 Newsletter,

We’re back from an exciting time at Connect 2017! As expected the show was packed with visitors and exhibitors sharing insights about the latest technologies. The M2M Connectivity booth was no different, with some extra excitement thanks to our special guests from Thinxtra demoing their LPWAN capabilities. If you missed any of the hardware demos you can always visit M2M Connectivity or email info@m2mconnectivity.com.au

In this month’s newsletter we unveil our new Global SIM pricing, look ahead to CeBIT in May, take a look at the expanded custom field capacity in the M2M Control Centre and offer some troubleshooting tips for making sure you get the most out of your M2M One SIM Cards.

  • New M2M One Global SIM Pricing

Last year we launched our first Global Roaming SIM card for use in multiple markets across the world, allowing M2M One to support Australian customers who are deploying units internationally.
We’ve been working with our underlying carrier partner on coverage and rates and we’re pleased to announce that we have new pricing available for our global SIMs including tiered pricing similar to our domestic Australian plans.

We can now share this pricing with you and advise that any price decreases will be offered to existing customers immediately – You can view our new pricing model and roaming zones at https://www.m2mone.com.au/global for more information or custom pricing ask your M2M One Account Manager or email info@m2mone.com.au

  • M2M One Support 

M2M One run a dedicated staff of support engineers from our Melbourne head office, our team are experienced working with modems, modules and routers as well as troubleshooting cellular connection issues relating to M2M One SIM cards. If you are ever struggling with getting your M2M/IoT device up and running make sure you contact our friendly local support team.

You can submit a support request to M2M One at any time by emailing support@m2mone.com.au or calling our office on +61 3 9696 3011 during office hours (8:30am – 5:00pm AEST).

When submitting a support request please make sure to include the following information to help us quickly process the problem:

  • ICCID(s) or MSISDN(s) of the affected services
  • Approximate time the issues began
  • Approximate location of the affected services
  • Device being used, including cellular frequencies supported by the radio module
  • Best contact details for live troubleshooting
Join M2M One for CeBIT Australia’s return to Darling Harbour, May 23-25 2017

M2M One are pleased to once again be participating in one of Australia’s premier B2B technology expos – CeBIT Australia – Click here for free registration to the CeBIT Exhibition and visit M2M One at Stand E9

CeBIT Australia 2017 will deliver:

•        350 exhibitors across 13 zones
•        15,000 attendees
•        International Keynotes including Eugene Kaspersky
•        8 conferences
•        6 Strategic Panels
•        3 Showfloor Theatres
•        Networking events including CeBIT Black VIP evening
•        StartUp zone, conference & PitchFest

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Additional Custom Fields

This month M2M One has added an additional 7 custom fields that can be populated with unique information to be recorded against each SIM card. These are in addition to the 5 unique custom fields that each customer can add and change to their account. With this update you can now record up to 12 columns of custom information against your SIM fleet.

To view the new custom fields all you need to do is ‘right click’ on any column heading in the Service View in the Control Centre. This will open a tick list of column headings, you can add or remove the columns you need including our new Customer Notes 1-7 fields.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – May 2016 Newsletter

Welcome to M2M One’s May Newsletter – M2M One are proud to once again be participating in the Victorian Government’s trade mission to Singapore, our goal is to help businesses outside of Australia get quick, simple access to SIMs and connectivity without any commercial restrictions or limitations on Australia’s largest mobile network.

We’re now starting to get some insights from chipset manufacturers and networks around what the future holds for LTE networks, particularly as it pertains to Narrowband (NB-IoT). Keep an eye on our website for some blogs and thought pieces on how to best take advantage of these new developments in the coming months.

This month we invite to join us at CommunicAsia in Singapore, introduce you to our partners M2M One New Zealand, highlight our participation in the recent CeBIT expo in Sydney, and explore a new global roaming SIM in the Product Spotlight. In addition, as always, we remind customers that Telstra will be shutting down their 2G network on 1st of December 2016.

This month’s newsletter features:

  1. Trade Event – CommunicAsia 2016
  2. M2M Control Centre – Billable States
  3. Highlights – CeBIT Australia 2016
  4. Product Spotlight – M2M One Global Roaming SIM
  5. Customer Reminder – Telstra 2G (GSM) 900MHz Shutdown

1. Trade Event  CommunicAsia 2016

M2M One CommunicAsia 2016

 

M2M One is excited to be exhibiting our range of M2M SIM Cards, Data Plans & Networking
services at the Victorian Government Pavilion stand, booth no. BN2-01 at CommunicAsia in Singapore this year. 

CommunicAsia is Asia’s largest integrated ICT event, offering solutions across Big Data Analytics, Cloud, e-Government & e-Services, M2M, Security, Smartcard/RFID, Wearables, and many more.

Held concurrently with Enterprise IT 2016 and Broadcast Asia 2016, and incorporating SatComm 2016, CommunicAsia maintains its standing as THE one-stop venue for ICT professionals to:

  • Chart future directions of the Information Technology sector
  • Address critical industry-related issues within Asia Pacific markets
  • Develop strategic partnerships among key players in the ICT ecosystem
  • Source for the latest industry-targeted technologies and innovations to adapt and respond to challenges and opportunities
If you’d like to arrange a meeting with any of the M2M One staff at CommunicAsia, please reply to this email with a suggested time and date.

2. M2M Control Centre – Billable States

M2M One has a number of SIM states available to customers in the M2M Control Centre, but are you clear on which states will generate a charge?

Billable States

  • Activated – Any SIM in ‘Activated’ state at the end of the calendar month will generate a charge regardless of if it has used data or not – If you have a SIM that has not used any data you will need to move the SIM to a non-billable state before the end of the month to avoid paying the monthly service fee.

Non-Billable States

  • Test Ready – All M2M One SIMs are shipped in Test Ready state. This state does not generate a monthly charge but is provisioned and ready to be used at any time. When a SIM uses over 20KB of data or sends 4 SMS messages the SIM will automatically move to ‘Activated State’ and become billable. Note: Once a SIM has left Test Ready it can never return to this state. 
  • Activation Ready – ‘Activation Ready’ is exactly the same as ‘Test Ready’ but without the data/sms allowance. Any data, SMS or voice usage will instantly send a SIM into a billable ‘Activated’ state.
  • Inventory, Deactivated, Retired – These three states function in exactly the same way, but have different ‘vanity’ labels to better manage SIM stock. Any SIM moved into one of these three states will not generate a monthly fee and the SIM will cease to function immediately. To start using the SIM again you will need to manually move the SIM from one of these states to either ‘Activated’ or ‘Activation Ready’ – Customers tend to use Inventory to mark unused stock, Deactivated to mark temporarily suspended SIMs and Retired to mark SIMs that have been lost, stolen or otherwise unusable.

We hope these definitions make it clearer for all customers using the M2M Control Centre and helps manage cost and stock more efficiently.

Important – SIMs that have used data within the billing month will be charged their full rate plan for the month regardless of SIM state.

For more information on the M2M Control Centre email support@m2mone.com.au

3. Highlights – CeBIT Australia 2016

M2M One had a great time participating in CeBIT Australia this year – a worldwide event recognised as the place to be for tech innovation. CeBIT took place at the Sydney Olympic Park Showgrounds on 2-4 May.
As well as exhibiting – M2M One, in conjunction with Ken Hosac from US hardware supplier Cradlepoint, participated in the Internet of Things Conference. On Wednesday 4th May in the Dome Theatre, Ken spoke on ‘Reinventing and Empowering Retail with the Internet of Things’.
M2M One were also invited to deliver a 25 minute seminar on ‘Developing a Cellular IoT/M2M Solution in Australia’ at the Showfloor B Theatre – You can view the slides from this presentation here.
Once again, we’d also like to extend a huge thank you all our customers who provided testimonials for our nomination to the CeBIT business awards this year. Due in no small part to your generous feedback, we were short-listed as a finalist for the CeBIT Business Award for Service Distinction.
You can view our photo gallery from the event on our blog and we look forward to seeing you all next year at CeBIT Australia 2017!

4. Product Spotlight – M2M One Global SIM

Need access to a single SIM for global M2M/IoT deployments?

M2M One realize the importance of simplifying a global M2M deployment with as few SIMs and providers as possible. That’s why M2M One have introduced the M2M One Global SIM, designed to provide access to over 500 carriers on a single SIM with pricing to benefit M2M/IoT solutions.
M2M One Global SIM Features:
  • Access to over 500 carriers in 170+ countries
  • Data pooling across multiple regions for simplified pricing
  • Flexible data rates from as low as 500KB ranging to 50MB per device in selected areas
  • Single APN for ease of deployment
  • No carrier steering, use the best carrier for your region
M2M One Global SIM coverage includes the following countries:
Albania | Anguilla | Antigua and Barbuda | Argentina | Armenia | Aruba | Austria | Azerbaijan | Bangladesh | Barbados | Belgium | Bermuda | Bolivia | Brazil | British Virgin Islands | Brunei Darussalam | Bulgaria | Canada | Cayman Islands | Chile | China | Colombia | Congo | Costa Rica | Croatia | Cyprus | Czech Republic | Denmark | Dominica | Dominican Republic | Ecuador | Egypt | El Salvador | Estonia | Faeroe Islands | Fiji | Finland | France | Georgia | Germany | Ghana | Gibraltar | Greece | Grenada | Guatemala | Guyana | Honduras | Hong Kong | Hungary | Iceland | India | Indonesia | Ireland | Israel | Italy | Jamaica | Japan | Jersey & Guernsey – Channel Islands | Kazakhstan | Kenya | Kuwait | Kyrgyzstan Republic | Laos | Latvia | Liechtenstein | Lithuania | Luxembourg | Macau | Malaysia | Malta | Martinique | Mexico | Moldova | Montserrat | Morocco | Nauru | Nepal | Netherlands | New Zealand | Nicaragua | Nigeria | Norway | Pakistan | Panama | Papua New Guinea | Paraguay | Peru | Philippines | Poland | Portugal | Puerto Rico | Republic of Korea | Romania | Russian Federation | Rwanda | Saint Kitts and Nevi | Saudi Arabia | Senegal | Serbia | Singapore | Slovakia | Slovenia | South Africa | South Korea | Spain | Sri Lanka | St. Lucia | St. Vincent & Grenadine | Suriname | Sweden | Switzerland | Taiwan | Tajikistan | Tanzania | Thailand | Tonga | Trinidad and Tobago | Turkey | Turks and Caicos | Ukraine | United Arab Emirates | United Kingdom | Uruguay | USA | Uzbekistan | Venezuela
For more information about the M2M One Global SIM email info@m2mone.com.au

5. Reminder – Telstra 2G 900MHz Shutdown

M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.

M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

You can also read our blog on the Australian 2G Shutdown

M2M One – April 2016 Newsletter

Welcome to M2M One’s April Newsletter – We’re now 12 months out from Optus shutting down their 2G network and only 8 months from Telstra shutting down theirs, the conversation around upgrading hardware is heating up. IoT/M2M Solution providers are considering the jump from 2G to 3G, LTE or possibly a LPWAN technology like SigFox or LoRA. At M2M One we’ve been working with customers and hardware vendors across the country to help them prepare their device for the shutdown and future proof their next model for years to come.

In this months newsletter we invite to join us at CeBIT Australia in Sydney, show you a new monitoring feature in the M2M Control Centre, highlight our participation in the recent Connect expo in Melbourne, highlight a product from one of our hardware partners, and as always, we remind customers that Telstra we be shutting down their 2G network on 1st of December 2016.

  1. Trade Event – CeBIT Australia 2016
  2. Control Centre Update – Month-to-Date Voice Usage Now Available
  3. Highlights – Connect Expo 2016
  4. Product Spotlight – Remora 3G Battery Powered Tracker
  5. Customer Reminder – Telstra 2G (GSM) 900MHz Shutdown

1. Trade Event  CeBIT Australia 2016

CeBIT_ExhibitorBanner_edit750x126

M2M One would like to invite you to join us at CeBIT Australia 2016 taking place at Sydney Olympic Park from the 2nd to the 4th of May.

M2M One will be exhibiting our range of M2M SIM Cards, Data Plans & Networking services at booth F15

As well as exhibiting M2M One will be participating in a number of presentations during the exhibition:

Free Show-floor presentation – ‘Developing & managing wireless M2M services in Australia’

  • Tuesday 3rd May – 2:40pm at CeBIT Show-floor theatre stage B
  • Wednesday 4th May – 10:40am at CeBIT Show-floor theatre stage B
Internet of Things Conference – ‘Reinventing and empowering retail with the Internet of Things’ with Cradlepoint
  • Wednesday 4th May – 12:15pm at CeBIT IoT Conference in the Dome Theatre
We’d also like to extend a huge thank you all our customers who provided testimonials for our nomination to the CeBIT business awards this year, with your generous feedback we have been short-listed as a finalist for the CeBIT Business Award for Service Distinction.
If you’d like to arrange a meeting with any of the M2M One staff at CeBIT please reply to this email with a suggested time and date.

2. Control Centre Update – Month-to-Date Voice Usage

In this months update to the M2M Control Centre a new feature that several customers have been asking for is now available. The ability to monitor voice usage per device in real-time. For customers currently using M2M One’s voice enabled SIMs you can now view Month to Date Voice Usage in the Services listing of your current fleet.

To enable this feature simply right click on any column heading in the Services listing and enable the ‘Month to Date Voice (min)’ column – Please note that this is a combination of outbound and inbound voice usage, and M2M One only charge for outbound (MO) voice sessions.

3. Highlights – Connect Expo 2016

M2M One were pleased to once again participate in one of Australia’s leading ICT and emerging technology events, Connect 2016. Connect took place at the Melbourne Convention & Exhibition Centre over the 19th – 20th of April.
Naturally the show was focused on the IoT hype slowly starting to meet reality, with conversations around LPWAN, Smart Cities and LTE for IoT being more about practical deployments than theoretical possibilities. One of the most exciting stands at the show was LX Group who were showing their new modular IoT Core product could be a game changer for companies looking to incorporate multiple wireless technologies into a small simple form factor.
On Tuesday the 19th of April, M2M One & M2M Connectivity hosted a free 25 minute seminar on ‘Developing a Cellular IoT/M2M Solution in Australia’ at the Connect ICT Theatre on the show floor – You can view the slides from this presentation here: http://www.slideshare.net/JamesMack4/m2m-one-m2m-connectivity-developing-a-cellular-iot-or-m2m-solution-in-australia-connect-expo-2016
We look forward to seeing you all next year at Connect 2017!

4. Product Spotlight – Remora 3G Battery Powered Tracker

Remora-Offer

As M2M One continues to grow our partner program with leading M2M Hardware & Software providers world wide we are always on the look out for special offers that will benefit our customers. This month we have partnered with Australian Telematics hardware supplier Digital Matter to provide M2M One customers who are interested in trying their new 3G battery powered tracking device the ‘Remora’ free batteries for the month of May – Simply mention this newsletter when you purchase the product.

Digital Matter’s Remora is a low-profile, rugged 3G battery powered tracking device that is well suited for tracking of large assets like trailers, equipment, bins, skips, caravans, boats, motorbikes & jet-skis and can provide tracking updates for up to 5 years purely on battery power if configured for a single ping a day.

The Remora is an ideal replacement for old 2G hardware or an additional product to add to an existing tracking suite as it can be seamlessly integrated into any tracking platform with Digital Matters OEM Server & Data Connectors

For those of you who want to get a feel for the product, Digital Matter will be on hand at the M2M One booth F15 at CeBIT Australia on Monday the 2nd of May and we’ll have a demo unit throughout the expo.

If you’d like to learn more about Digital Matter’s dealer program or their product line please contact Stuart German on +61 497 770 050 or email at stuart@digitalmatter.com

The Remora is now available for purchase from M2M Connectivity or Digital Matter

5. Reminder – Telstra 2G 900MHz Shutdown

M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.

M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

You can also read our blog on the Australian 2G Shutdown

M2M One Short-Listed for CeBIT 2016 Business Award

M2M One CeBIT Award Nomination

M2M One are proud to announce that we have been short-listed as a finalist for CeBIT Australia’s 2016 Business Awards – M2M One has been short-listed for the Service Distinction award alongside 5 other finalists: Shippit, Rundl, Acquire BPO, Integrate AV & Watchguard Technologies.

We’d like to thank all of our customers who provided testimonials for our nomination and wish the best of luck to the other companies short-listed with us for the 2016 award.

The CeBIT Australia Business Award winners will be announced on Tuesday May 3rd after the exhibition – To join M2M One at CeBIT Australia 2016 you can register for a free expo pass at this link

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