M2M One – January 2015 Newsletter

Welcome to M2M One’s first newsletter for 2015. We begin the year with the launch of our new website and a fresh look for M2M One. In this newsletter we have an update on international services and feature our blog on M2M and IoT predictions for the year. Are you using M2M One SIM cards and services and would like to share your story with others? Then contact us to profile your business.

This months newsletter features:

  1. New M2M One Website
  2. Expression of Interest – International SIMs
  3. Blog – 5 Predictions for M2M and IoT in 2015
  4. Call for Case Studies

1. New M2M One Website

We are pleased to announce the re-desisgn of M2M One’s website. In addition to showcasing our products and services, the new M2M One website is a great resource for information on the latest M2M news and events and industry trends. Our website acts as a starting point to get you connected easily to our M2M data services and our comprehensive FAQs address a gamut of questions from getting started and ordering/shipping to troubleshooting and technical support.

Check out M2M One website’s fresh new look and easy user interface.

2. Expression of Interest – International SIMs

This was without a doubt one of our most requested features of 2014! We’ve been working on a few different options to allow customers access to other countries through their M2M One account.

Well I’m pleased to announce that we are currently in the final stages of signing an agreement with an international SIM provider that will allow us to offer a new “Roaming SIM” to customers that need international coverage.

This new SIM will allow us to offer competitive pricing up to 30MB in a variety of markets including North America, Europe, Japan, China and parts of SE Asia, Africa & the Middle East.

We’re looking for expressions of interest from companies who are currently operating in overseas markets and are looking for a SIM provider or companies who are looking to expand their existing portfolio in new regions.

To discuss our International SIM options, please contact me directly at james.mack@m2mone.com.au

3. Blog – 5 Predictions for M2M and IoT in 2015

We’re bringing back the M2M One blog in 2015, we’ll be trying to bring you regular insights into the industry and tips and tricks on getting the most out of your M2M One services.

Our first blog for the year is 5 predictions for M2M & IoT in 2015 – Here’s a preview:

  1. Definition –            Companies will be clearer on their strategy and their place in the market.
  2. Security   –            Ongoing conversations of reducing cyber susceptibility in an increasingly connected world.
  3. Global Market, Local Champions –  Smart business practices in dealing with global markets.
  4. Interoperability  –   A trend of collaboration and convergence between platforms, hardware and connectivity.
  5. LTE for M2M –       Carriers to support LTE for M2M roaming and pricing.

M2M/IoT is going to get more focused definitions & standards, increased usability and a whole lot faster in 2015. Do you agree? Or do you think I’m way off base about something? Let me know, comment on the blog or on any of our social media pages to join in the discussion.

Read the full blog here.

4. Case Study – Do you have a story to share?

Are you using M2M One SIM cards and services and have a story to share with others?  Take advantage of this opportunity to profile your company and product a joint case study with M2M One.

As the subject of a case study and how M2M One’s product or service helped, your company can leverage the happy ending of a problem solved, improved company performance or better service for your own customers.

To discuss your potential case study, please contact james.mack@m2mone.com.au

M2M One – November 2014 Newsletter

Welcome to M2M One’s newsletter. As the end of another busy year approaches, we advise you of deadlines for M2M One orders and hours of operations leading up to the Christmas and New Year period. We provide some information on changes coming to SIM cards. On a sad note to end the year, we will be saying farewell to Andrew Dykes who has been instrumental in M2M One’s operations since it’s inception. The EnerNOC Energy Management case study presented in this newsletter is an example of the successful application of M2M One’s services.

This months newsletter features:

  1. Notification – Christmas New Year Hours
  2. Notification – SIM Card Changes
  3. Moving On – Andrew Dykes
  4. Case Study – EnerNOC Energy Management

1. Notification – Christmas New Year Hours

M2M One will be closed over the Christmas and New Year period.

Office closed from Wednesday 24th December, 2014
Office re opens Monday 5th January 2015.

Deadlines for Orders

SIM Card orders: need to be placed by 5:00pm on Thursday the 18th December, 2014.

Value Added Services Orders (IPX, IPXGW, IPXVPN, IPXCLIENT): need to be placed by 5:00pm Friday the 5th of December, 2014.

2. Notification – SIM Card Changes

Our local carrier partner has recently changed it’s SIM card manufacturer; what does this mean for our customers?

Our latest shipment of standard 64K SIM cards (2FF format) will now provide the 20 character ICCID when scanned with a  barcode reader, this has replaced the old 9 character SIM serial number.

Both ICCID & Serial number will still be printed on the SIM Card sleeve as they always have been, but we wanted to make customers who scan SIM barcodes aware of this change.

All orders for standard 64K SIM cards from 24/11/14 will be in this format.

3. Moving On – Andrew Dykes

“Loss is nothing else but change, and change is Nature’s delight.”
Marcus Aurelius Antoninus, Roman emperor and philosopher

A fond farewell will be offered to Andrew Dykes who will be finishing his employment with M2M One in Melbourne early next month. We are sad to lose Andrew, however he will still be very much a part of the M2M team as leaves to take up opportunities across the Tasman. Andrew will be working on setting up our operation in New Zealand, stay tuned for more news on our NZ office from Andrew.

As always, M2M One’s help desk is available Mon-Fri 9am-5pm on +61 3 9696 3011

To make sure your enquiries don’t get lost in the transition please update your contacts with the follow details to make sure we answer you as quickly and efficiently as possible.

General Sales, Account Escalation & Billing Disputes
James Mack – General Manager
Email: james.mack@m2mone.com.au

NSW – Local Sales & Account Support
Peter Austin – Sales Manager
Email: peter.austin@m2mone.com.au

QLD & WA – Local Sales & Account Support
Sean Taylor – Sales Manager
Email: sean.taylor@m2mone.com.au

Technical Services & Support
Prashanth Phuthane – Technical Support
Adnan Zafar – Technical Sales
Email: support@m2mone.com.au

Account Billing & Payments
Najam Abbas – Accounts
Email: accounts@m2mone.com.au

4. Case Study – EnerNoc Energy Mangement

EnerNOC is a leading provider of energy management applications and services that M2M One, via the M2M Control Centre, has assisted to access and benefit from the reach and reliability of M2M One’s Network, which is backed by Australia’s largest national 3G network.

In January 2011 EnerNOC looked to expand by offering their services to customers in Australia (WA). The rollout of their services included connecting hardware to customer electricity meters and the deployment of an entire back-end solution for managing power usage and costs.

EnerNOC had a number of requirements in support of its entry into the Australian energy market including:

Certainty of 3G data costs,
Fixed IP addresses on mobile routers with full connection to their Network Operations Centre,
A local partner to provision SIMs and support hardware integration, kitting and configuration, as well as reverse logistics.

EnerNOC selected M2M One on the basis of the comprehensive, scalable solution that they could provide:

Tailored 3G data plan,
Complete Fixed IP service, VPN, and secure connectivity to EnerNOC’s Network Operations Centre in the US.
Kitting, configuration and provisioning of a carrier approved Ethernet gateway to connect their metering solution over 3G,
Use of the M2M One Control Centre to manage and control their SIM card fleet

With M2M One as their partner, EnerNOC was able to successfully enter the Australian market and commence deployment of their energy management applications and services within just a few months.

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