M2M One – June 2018 Newsletter

M2M One Newsletter – June 2018

Welcome to M2M One’s June Newsletter,

This month M2M One are proud to have once again been nominated to represent Victorian ICT companies in the annual Victorian Government trade mission to CommunicAsia in Singapore. We’re excited to join the mission and connect with IoT thought leaders in SE Asia and see what new developments are coming from the region.

In the newsletter this month we have an update on Telstra’s plans around 3G longevity in Australia as well as impact on the 2100Mhz frequency.

We’ve now also finished the work to phase out our old CAP data plans, from 1st of June M2M One will only offer Group Data plans to customers and will help configure automation rules to make sure excess is managed.

  • Telstra 3G Sunset update & 2100Mhz Frequency

When Telstra completed their 2G shutdown on December 1st 2016 we advised customers that for longevity of 3G all devices must support 850Mhz 3G as a minimum (See our original letter here) This is because the 2100Mhz frequency operated by Telstra was only ever designed to support additional capacity in populated areas and never as a primary frequency for deployment.

Telstra have now confirmed that as part of their tuning activities in preparation for the larger 3G shutdown they are reducing capacity on the 2100Mhz across the country – Any customers using M2M One services in a 2100Mhz only device are advised to upgrade to a 850Mhz 3G or 4G/LTE compatible device as soon as possible to avoid disruption.

Telstra’s official statement on 2100Mhz is below:

“Since the launch of Next G ® network in 2006 any 3G2100MHz cells we have deployed were for capacity only (not coverage) and with the dissolution of the 3GIS partnership in 2012 any 3G 2100MHz cells were generally only retained where there was a pressing need for additional 3G capacity on top of the 3G coverage layer using 850MHz. From that time forward there has been little contiguous 3G2100 coverage. The closure of 2G in 2016 would have left any residual 2100-only devices with very fragmentary coverage. What remains is now is being gradually decommissioned so the spectrum can be re-farmed to 4G technology.”

Longer term with 850Mhz 3G, Telstra’s statement remains:

“Telstra intends that the 3G network will remain in service until at least 2020. Closure activities may commence from 2020 although initially this is more likely to be simple re-purposing of part of the 3G spectrum (as 3G capacity becomes freed from migration to 4G) with no material impacts on our 3G customer base. Full or partial geographic closure may occur any time after 2020, but would be unlikely before 2022. In any case we will provide a reasonable notice period of any shutdown activities that would impact end customers. Full closure is most certainly expected well before 2030. So somewhere between 2020 and 2030 the 3G network will be shut down but precisely when has not yet been decided”

  • New M2M One Pricing and removal of CAP Data Plans

As advised in our previous newsletter M2M One have now phased out CAP Data Plans from our service offering. M2M One has never been happy with the way the hard cap worked, and the issues it caused with customers end devices – We’ve been working on alternative methods of providing the reliability and excess management of the CAP plans while adding more flexibility back in the customers hands.

We’re now pleased to offer customers a complete managed service for excess usage management. Our Melbourne account team are now viewing customers accounts in real time and as soon as we see you breaching your data pool you’ll recieve a call or email immiediately with clear action steps to reduce any excess costs.

For customers who still want to limit the ammount of data each SIM card can use, we can assist you with setting up automation rules on the CISCO Jasper control centre – To get help or training on the platform please contact your account manager.

M2M One are once again excited and proud to be part of the Victorian Pavillion at CommunicAsia 2018 in Singapore.

Inspired by the radical changes in the ICT industry, the refreshed CommunicAsia continues to be Asia’s most established and relevant event for industry professionals in the telecommunications sector. It brings together thought-leaders, decision makers, influencers throughout the ecosystem to network, explore new technologies, share ideas and create valuable opportunities for all.

CommunicAsia
26 – 28 June 2018

(Tuesday – Thursday)
Marina Bay Sands Expo
Singapore
Visitors can register for the entire ConnecTech Asia event (Including CommunicAsia) by using the following link: https://www.connectechasia.com/exhibit-attend/visitor-registration/
M2M One can be found at the Victorian Pavilion at 5F4-01 in Hall 5 (Top Floor) of the Marina Bay Sands

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

How to create an automation rule to manage excess usage on a SIM

This month we look at using the powerful Automation Rules in CISCO Jasper to replicate the CAP function of our old plans but giving you the control to reactivate the SIM if needed, instead of needing to contact M2M One Support.

When you log into the control centre select Automation from the home page

From the automation rules screen click on + Create New button to create a new automation rule

From here select Usage Monitoring as the rule category then select Cycle to Date Data Usage to create a new rule that will be triggered on data usage in a billing month. The example below shows you the correct set-up for triggering a rule to Deactivate a SIM that has used over 1MB of data in a billing month. With this rule when a SIM gets deactivated, if you need to use it again in the month you can simply change the SIM status in the control centre back to Activated to use it again – No need to get M2M One to unblock it.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

M2M One – March 2018 Newsletter

M2M One Newsletter – March 2018

Welcome to M2M One’s March Newsletter,

This month M2M One are participating in Australian Healthcare Week 2018 in Sydney. We’ve seen some amazing innovations in IoT health over the past few years and we’re excited to see what new solutions are on the horizon.

If you’re looking to provide IoT solutions in the healthcare space reach out to M2M One as we have partners who may be able to help. If you’re building your own solution our flexible data plans, real-time diagnostics and private secure networks are a great option to keep costs down while increasing reliability.

  • Changes to M2M One Billing System

On March 1st 2018 M2M One completed our move to a new billing system, and there are a few changes that customers need to be aware of.

  1. Existing customers prior to Feb 2018 will be issued with a new account number – This will be printed on your invoice and should be used for all payment and accounting purposes.
  2. Any customers with stored credit card or bank details for direct debit will need to provide this information again. M2M One do not store customer payment details and they need to be entered directly into the new payment system.
  3. M2M One have a new online credit card portal – The payment portal can be accessed any time by clicking the Pay My Bill link on www.m2mone.com.au
  • Incoming Price Update for High Volume Customers

As your SIM business grows M2M One wants to make sure that we are able to support that growth by offering competitive data pricing at higher volumes. For those customers with opportunities of 20,000+ active services we have been negotiating with our underlying carrier partners some new rates that will help your business scale over time, we expect to have these implemented by May 2018 – For custom pricing please contact your account manager directly.

  • Global SIM Management Portal

After several months of development work with our carrier partner M2M One are pleased to offer customers using our Global SIM Cards the ability to view and manage those SIMs using a customer facing portal, just like you can with your Australian SIMs. With the Global SIM portal you can locate your SIMs anywhere in the world based on cell-tower information & monitor and set watchdogs for usage.
If you’re interested in learning more about our Global SIM offering you can use the links at the bottom of this email or contact your M2M One account manager directly.

M2M One are proud to be an exhibition sponsor for Australian Healthcare Week 2018

Australian Healthcare Week celebrates 8 years of growth and success, this March, having firmly established itself as THE One-Stop-Shop for Australasia’s healthcare community.

With 5,000 clinicial, corporate, technology and infrastructure professionals expected in 2018, ensure you REGISTER for your FREE EXPO PASS today, to join the largest and fastest-growing healthcare event in Australasia.

M2M One will be exhibiting our range of SIM Card and Data plans for M2M/IoT devices as well as answering questions on how our customers are benefiting from using our dedicated M2M SIM Cards and private networks in medical applications.

Joining M2M One on our stand we will have staff from M2M Connectivity displaying a range of hardware solutions that are being used for medical applications today, including:

Sendum Package Tracker (Medical Transportation)
LoRaWAN solutions (Low Power Private Networks)
SIGFOX solutions (Low Power Tracking & Messaging)
Cradlepoint (LTE Redundancy & Fail-over)
Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Manage Individual SIMs in a Group

This month we look at how you can get the excess control benefits of our CAP/fixed with the flexibility and pricing benefits of our Group Data Plans.

With M2M One Group Data Plans you can still use the Automation Rules available in the Control Centre to manage data usage on an individual SIM basis. For example you can put all of your SIM cards on a 500MB Group Data Plan giving each SIM 500MB of group data to contribute to their pool. If any SIM goes over their 500MB allowance they can borrow from the larger pool, this helps control excess usage costs and keeps your devices online.

With automation rules you can set an individual rule that states ‘Any SIM over XXXMB in a 24 hour or monthly period’ should be moved to Deactivated. This temporarily suspends any rogue SIMs that use more data than you expect but unlike the CAP/Fixed data plans gives you the ability to turn the SIM back on if needed by changing the SIM Status back to Activated.

The benefit of using this method vs the CAP/Fixed plan is that with the CAP plans any SIM that exceeds its data allowance gets a ‘hard suspension’ which completely disables the SIMs APN and Data function. This renders the SIM card completely useless until manually overridden by our support team. However, with the automation rules on group plans you stay in control of the SIM, and you can reactivate yourself any time without engaging our support team.

Click here for our Automation Rule guide to learn more

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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