M2M One – December 2016 Newsletter

Welcome to M2M One’s December Newsletter.

As 2016 draws to a close we’d like to thank our customers, partners and peers for a great year and wish you all every success in 2017.

In December we look at the aftermath of Telstra’s 2G shutdown and what the future has in store for remaining 2G devices in Australia, advise you of our operating hours over Christmas & New Years, offer some tips on managing your devices through the M2M One Control Centre and a reminder about our new data plans and features.

This month’s newsletter features:

  1. Notification – M2M One Operating Hours – Christmas & New Year
  2. 2G Update – Post-Telstra 2G Shutdown information
  3. M2M Control Centre – Managing Devices
  4. Pricing & Features – M2M One SIM Cards and Data Plans

1. Notification M2M One Operating Hours – Christmas & New Year

m2m-one-christmas-hours

Christmas & New Years Operating Hours
 
M2M One Office Closes – 5:00pm Thursday 22nd December 2016
M2M One Office Re-Opens – 8:30am Tuesday 3rd January 2017
SIM Orders & Dispatch

Cut-Off for SIM Orders – 2:00pm Thursday 22nd December 2016
SIM Orders Re-commence – Tuesday 3rd January 2017

 

SIM orders can be placed by e-mailing orders@m2mone.com.au

Telstra & M2M One Network Embargo

Embargo begins – Friday 16th December 2016
Embargo ends – Monday 9th January 2017
While the network embargo is in effect M2M One are unable to process any new orders for Static IP or VPN services (IPX) or make any network level changes on existing VPN Tunnels/Clients.

2. 2G Update Post Telstra 2G Shut-Down Information

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Australian 2G Shutdown
 

On December 1st 2016 Telstra completed their shutdown of the 2G (900Mhz) Mobile Network across Australia. This now leaves only the Optus and Vodafone networks available for 2G devices, with a view that all remaining 2G coverage will be closed and re-farmed for LTE by 30th September 2017.

To continue operating M2M/IoT devices on the M2M One/Telstra network in Australia you need to make sure that the device contains a module capable connecting to 850Mhz 3G and for optimal coverage 850/2100Mhz 3G (Devices only able to connect to 2100Mhz will not work on the Telstra network, 850Mhz is a requirement for a 3G connection)

To learn more about the Australian 2G shutdown and to prepare your Optus & Vodafone devices for their shut-down next year, you can read our blog at – https://www.m2mone.com.au/preparing-your-business-for-the-2g-gsm-network-shut-down-in-australia/

3. M2M Control Centre – Managing Devices

M2M One provides all of our customers with access to the CISCO Jasper M2M Control Centre, whether you have a single SIM or 10,000 this online portal can help you manage your SIM fleet in real-time as well as monitor data usage.
When you create your account with M2M One at https://www.m2mone.com.au/get-connected/ and our accounts team has approved the application you will get an email with your login credentials to the M2M Control Centre – If you still don’t have access please email accounts@m2mone.com.au
When you log into the system you have the ability to:
  • Activate/Deactivate SIM cards
  • Edit End User/ Cost Centre details for individual customers
  • Add and edit up to 5 additional custom fields that can be stored against each of your SIMs
  • Diagnose and monitor data usage, network connectivity and activity in real-time
  • All changes can be made through the portal GUI or in bulk by uploading a spreadsheet

You will need to contact M2M One support to:

  • Change Rate Plan or APN on a SIM
  • Configure Alerts & Rules on SIMs (This is temporary, until the feature is re-activated for customers in 2017)
For more detailed information and instructions on how to manage your SIM fleet visit – https://www.m2mone.com.au/m2m-downloads/manuals/M2M-One-Control%20Centre-Customer-Admin-Guide-May-2015.pdf

4. Pricing & Features – M2M One SIM Cards and Data Plans

M2M One recently went through a review and re-pricing of a majority of our M2M data plans – You can view our latest pricing at https://www.m2mone.com.au/m2m-downloads/Pricing/M2M-One-Australian-Price-List.pdf
 
With this pricing change we thought it would be a good time to talk about the two types of plans offered by M2M One.
 
M2M Individual Data (CAP) Plans 
  • Each SIM has a fixed allowance of data, when this data is exhausted the SIM will be suspended until the plan is moved to a higher allowance or reset in the next billing month. 
  • Ideal for solutions that need a fixed cost and fixed allowance of data – i.e consumer IoT products.
M2M Group Data (Shared) Plans
  • Each SIM on the same rate plan contributes it’s data to a shared pool (For example, 10x 50MB SIMs gives you a 500MB pool of data) 
  • If your total usage is above your pooled allowance the SIMs will begin to generate excess charges for the month – However M2M One can help you mitigate this by moving the SIMs to a more cost effective plan before the last day of the calendar month.
  • M2M One can provide a daily email digest of pooled plan usage for maximum visibility.
  • Group data plans are ideal for all business critical M2M Solutions.
As part of our service to all customers we work with you to maximize your data utilization while minimizing your monthly recurring costs, our team of M2M specialists can help you analyze and review your usage and spend each month to make sure you are making the most from your SIM fleet.

M2M One – July 2016 Newsletter

Welcome to M2M One’s July Newsletter – We’re back in the office after a fantastic 3 days at this year’s ASIAL Security Expo, the sheer amount of security applications now utilizing wireless technology is staggering. We’ve been talking to people about connecting everything from cameras, alarm panels & vehicles to guards, dogs and even livestock.

This month we invite you to join us for an IoT workshop and conference on emerging and disruptive technologies at Convergence 003, show you some alerting & automation features available in the M2M Control Centre, show you some highlights from ASIAL, spotlight an emerging connectivity solution in SIGFOX  and as always, we remind customers that Telstra will be shutting down their 2G network on 1st of December 2016.

This month’s newsletter features:

  1. Trade Event Convergence 003
  2. M2M Control Centre Alerts & Notifications
  3. Highlights Security 2016 Photo Gallery
  4. Product Spotlight SIGFOX/Thinxtra Radio Modules
  5. Customer Reminder Telstra 2G (GSM) 900MHz Shutdown

1. Trade Event – Convergence 003

Conv3-FB-EventTimeline-01

M2M One are excited to be exhibiting our range of connectivity solutions for wireless M2M/IoT devices at Convergence 003 taking place at University of Sydney in The Refectory on Thursday the 15th of September 2016 – Click here for more

In addition to exhibiting M2M one will be participating in a Co-Creation workshop for The Internet of Things alongside SIGFOX, Thingworx and IBM – more details below:

Internet of Things Co-creation Workshop

This workshop will bring together some of the regions’ leading IoT subject matter experts (SME’s), enabling top technology executives (CTO, CIO, Head of Digital, Head of Technology, Head of IT, etc) from a broad range of industries to find ways to maximise value by integrating IoT in their business offering.

Using Design Thinking and Business Model Canvas frameworks to gain a deeper understanding of the opportunities that exist right now, as well as the steps needed to design a new business idea. The workshop will have tangible real world outcomes that include:

  • Experience succinct case studies from leading IoT service providers, including M2M One, Thingworx, Thinxtra/SIGFOX
  • Work alongside the industry leaders to design and shape real and innovative business ideas Identify what your own customers
  • Learn a little of the power of the Design Thinking and Business Model Canvas frameworks to quickly identify powerful ideas
  • Walk away with an understanding of the IoT landscape, opportunities and best of breed contacts to help roll-out your ideas

To register for the workshop and the Convergence event please visit – http://convergence.events/

2. M2M Control Centre – Alerts & Notifications

The M2M Control Center is currently going through some changes in the way it manages and distributes alerts on SIM card and Data usage, the customer facing version of these alerts are in the process of being decommissioned with a new system replacing them in late 2016.

As an interim solution M2M One will need to set-up any alert and monitoring activity on behalf of customers – M2M One can currently set up rules based on the following:

  • Data, SMS & Voice Usage in a month or within 24 hours an individual SIM
  • Change of SIM Status (Test Ready, Activated, Deactivated, etc)
  • Change of IMEI Number
  • No connection within a specific period
  • Daily Digest of Pooled Data Usage & Allowance per Rate Plan

Using automation rules and alerts are free of charge for all customers and can be set up at any time by emailing support@m2mone.com.au

3. Highlights – Security 2016 Photo Gallery

M2M-One-Security-2016-Photo-Gallery

M2M One had a great time participating in Security 2016 this year at the Melbourne Convention & Exhibition Centre, 20-22 July 2016. We look forward to seeing you in Darling Harbour for next year’s event!

In the meantime, you can view our photo gallery from the event on our blog.

4. Product Spotlight – SIGFOX/Thinxtra Radio Modules

Sigfox_Radiocrafts

SIGFOX Ultra Narrow Band High Power RF Module For Au/NZ Now Available

Radiocrafts have launched their new RC1692HP-SIG module, the first SIGFOX module designed and
pre-certified for the AU/NZ/US market standard. This is one of the first hardwares available to support a new generation of narrow-band IoT technologies and is ideal for developers interested in low power wide area communications.

Developer modules are now available from M2M Connectivity

M2M One will be working closely with local SIGFOX licensee Thinxtra to provide air-time tokens for access to the Australian SIGFOX network – For more information please contact info@m2mone.com.au

5. Reminder – Telstra 2G 900MHz Shutdown

M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.

M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

You can also read our blog on the Australian 2G Shutdown

M2M One – August 2015 Newsletter

This month we continue with the second of our blog series of M2M tips. This installment will help businesses looking to enter the local M2M and IoT industry understand the market in Australia. Want better control of your M2M One SIMs? We bring your attention to alerts that can be set up for real-time information and diagnostics. M2M One will be sponsoring Yow! Connected, an event dedicated to IoT for developers. This IoT conference is held in September and we will be conducting demonstrations by M2M Connectivity, Digi and others. See more details about this event below, we hope to see you there.

This months newsletter features:

  1. Notification – M2M One Control Centre Alerts
  2. Notification – Optus 2G 900MHz Shutdown
  3. Blog – M2M Tips – Depoloying Cellular M2M or IoT Devices in Australia
  4. IoT Conference – Yow! Connected
  5. Reminder – Telstra 2G (GSM) 900MHz Shutdown

1. Notification – M2M One Control Centre Alerts

The M2M One Control Centre keeps you in control of your M2M services and offers real time usage information, SIM status reports, diagnostic tools and much more.

This month we wanted to highlight a feature set that you may not be aware of: Alerts

M2M One has the ability to set up the following alerts to keep you up to date on your usage and SIM status for the month – If you would like to set up any of the Alerts outlined below on your account please email support@m2mone.com.au :

  • SIM State Change (Activation, deactivation, etc)
  • SMS Usage in a month or 24 hour period
  • Data usage in a month or 24 hour period
  • Voice usage in a month or 24 hours period
  • IMEI change
  • Session Start
  • Session End
  • No connection in the past XX hours

If you have any questions regarding setting up alerts on the M2M Control Centre, or anything else please don’t hesitate to contact our support team on +61 3 9696 3011 or at support@m2mone.com.au

2. Notification – Optus 2G 900MHz Shutdown

In a recent announcement Optus have confirmed that they will be following Telstra in shutting down their 2G/GSM (900MHz) network on April 1st 2017.

While this does not affect M2M One customers as we exclusively utilize the Telstra M2M network it is important to understand that this reflects a continuing trend of 2G networks being shut down and re-farmed for additional 4G/LTE network capacity with AT&T in the US, Telstra & Optus in Australia and Singtel in Singapore.

We strongly advocate companies building or deploying 2G devices in the Australian market to look at options for 3G or 4G/LTE as soon as possible to make sure you have solutions tested and ready to deploy well before the networks get shut down.

If you have any questions on 2G Migration or around M2M network services on 3G or 4G/LTE please contact M2M One on +61 3 9696 3011 or support@m2mone.com.au and we will point you in the right direction.

3. Blog – M2M Tips – Deploying Cellular M2M or IoT Devices in Australia

Continuing the series of tips to developers looking to get into the M2M/IoT space, this second installment offers an overview of the local marketplace to businesses, developers and distributors who are looking to build or import a M2M/IoT solution for use in Australia.

Our blog looks at the unique demands in terms of geography and coverage of Australia and the changing face of M2M and IoT customers as globalisation opens up local and International markets.

We look at local mobile operators in terms of the nation’s coverage and the 2G, 3G & LTE operating frequencies used by each. Tips on roaming SIMS, hardware approvals and IP addressing help customers and developers unfamiliar with the Australian market to understand the local M2M and IoT space.

Australia is well known for expensive data and higher operational costs compared to other countries, this is an incentive for current and prospective businesses looking to enter the market to manage data efficiently and minimize costs.

Read the full blog here

4. IoT Conference – Yow! Connected

M2M One is a sponsor of YOW! Connected, a two day Conference connecting the world of Mobile development and the Internet of Things (IoT). Topics include native development for iOS and Android, the developing market for the IoT, UX & design, back end development and the review of several business case studies. YOW! Connected provides an opportunity for Australian developers to learn from local thought leaders and specially invited international experts through the sharing of experiences developing mobile solutions and devices for the connected world.

Date:       17 September  2015     8:00am to
18 September 2015      5:00pm
Place:          Jasper Hotel, 489 Elizabeth St,  Melbourne      

Visit us at Yow! Connected and view M2M and IoT demonstrations on Libelium’s Open Garden, ublox’s mBed Concept Board & Digi International’s XBee ZigBee Cloud Kit & ConnectCore6 Dev Kit.

For more information and to register to attend, please click here.

5. Reminder – Telstra 2G 900MHz Shutdown

We would like to continue to remind our customers that Telstra will discontinue their 2G/GSM network on the 1st of December 2016. This has implications for M2M One customers using 2G 900MHz GSM/GPRS modems.

You can view our official notification here

M2M One customers with 2G devices have the opportunity to utilize 3G and soon 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G and soon 4G network so you will not need to physically change any SIM cards from M2M One.

M2MOne customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.

If you do not know if your devices will be affected by this please contact M2M One and we can help you.

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