M2M One – September 2019 Newsletter

M2M One Newsletter – September 2019

Welcome to M2M One’s September 2019 Newsletter,

It has been a busy time in the industry and we have a lot to share this month; we have a wrap-up of our attendance at Telstra Vantage event; we are also pleased to launch our new Customer Billing Portal; and have a further update on the progression of NB-IoT commercial launch. Lastly, we will share a security certificate update for the M2M One Control Centre.

Gideon Borden
General Manager – Sales & Operations | M2M One
  • Telstra Vantage Wrap-Up

Last week Telstra held its annual Vantage Roadshow in Melbourne. It was an impressive show, and bigger than ever. The event provided attendees with comprehensive information about the ongoing rollout of Australia’s first commercial 5G network. There was a very informative demonstration of the capabilities of 5G, which included a 360 degree, 8k live stream from the Gold Coast.

For me information on the stream see here (https://exchange.telstra.com.au/australias-first-live-5g-broadcast-and-what-5g-could-mean-for-entertainment/)

While there is a lot of discussion around 5G and what it can bring for the future, it is still very early days for M2M/IoT applications as there is still work to finalise the IoT standards in a 5G world.  Having said that, there is still much work being done for M2M and IoT applications using Cat-M1, LTE and NB-IoT.  There were many partners present at the show, offering some very interesting applications.

There was also a working demonstration of the water monitoring solution developed with MIoT using the recently approved Captis devices. These devices can give businesses access to information and control in the field, and are a great example of the technology that is going to power the Smart Cities projects of the future.

For more information on these technologies please get in touch with our sales team for advice.

  • NB-IoT Update

We are continuing to work on the commercial launch of the NB-IoT plans – we are hopeful to be able to launch this in the next few months.

As mentioned there will be specific NB-IoT sims running on the new “telstra.iot” APN.

Until they have been launched commercially, we still have access to a limited number of trial sims. If you would like access to these for testing please reach out to us.

  • New Customer Billing Portal

We have been busy in the backend in preparing our billing portal which has now gone live.
In the portal our customers will have access to:
o   Previous statements
o   Payment history
o   Ability to set up and edit direct debits.
o   Secure payment gateway to make payments.

If you would like access to the portal please contact accounts@m2mone.com.au for instructions on how to get set up.

  • Notification of Security Certificate for the Telstra Wireless M2M Control Centre (Jasper)

As a scheduled maintenance activity, Cisco Jasper is replacing the existing Secure Socket Layer (SSL) Security Certificate. The renewal is required to maintain availability of secure access to the Control Centre Platform via API. The certificate update is to occur on Thursday 12th September 2019 at 2:00pm.

If you access the Control Centre Platform via API or a system that uses a pre-loaded *.jasperwireless.com certificate, you will need to take further action to ensure that you can continue to access the platform after this change.


If you access the Control Centre platform via API and you have:

1. Preloaded the *.jasperwireless.com certificate in your automation API software or system, or
2. Hardcoded the existing certificate into an API client application.

Then you will need to replace the existing certificate in your application or system with the new certificate, in order for your access to the API to keep working.


Prepare and plan to replace the certificate in your system or software during or soon after the change window starting on Thursday 12th September at 2pm AEST.

1. To access the new certificate:

a. Contact Support (support@m2mone.com.au) to receive the new certificate. Alternatively,
b. Download the new certificate from this link in readiness for the change

2. During or soon after the maintenance window, update your old certificate with the new certificate. NB: If you replace the certificate before the above maintenance window, then your API access will not work until after the maintenance window.


1. API operation will be impacted if the SSL certificate is not updated during or immediately after the scheduled maintenance
2. Please do not replace the certificate prior to maintenance window as this will impact operation until Maintenance is completed.

We apologise in advance for any inconvenience caused.

For the first time, M2M One is excited to be attending the National Roads & Traffic Expo 17–18 September at the Melbourne Exhibition Centre. 

The National Road & Transport Expo focuses on road transport ecosystems including infrastructure, traffic management, smart mobility, parking and safety. As with many other industries, there is also a large amount of growth with M2M / IoT solutions and we look forward to being a part of the expo. If you are in Melbourne, please come along and say hello to the team at stand #429 – registration and trade entry is free into the expo.

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Custom Field Management

M2M One offer up to 12 columns of custom information that can be recorded in Jasper against your SIM fleet.

By default we have 7 Customer Notes fields available in Jasper that can be turned on by ‘right clicking’ on any column heading in the Service View in the Control Centre. This will open a tick list of column headings, and you can add or remove the columns you need – including our Customer Notes 1-6, and Customer Modem ID fields.

If you find that these fields aren’t enough for your needs, you can add an additional 5 Custom Fields that are completely unique to your account. Go to Admin > Custom Fields in Jasper and enable the 5 custom field options available. These fields are able to be given unique column names for greater customisation.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

Is 5G the Right Technology for Asset Tracking and Telematics?

As you may have seen Telstra have been heralding the arrival of 5G in Australia, with CBD areas across 10 cities already enabled, and another 25 set to receive coverage in the next 12 months after a successful series of trials in the Gold Coast around the Commonwealth Games.

With the emergence of any new wireless technology comes the inevitable question ‘Should I upgrade?’

Let’s look at the biggest drawcard for 5G as promoted by the carriers – Speed. Theoretically 5G offers speeds of up to 20 times the streaming speed of 4G.

However, M2M and IoT devices such as asset trackers only send small amounts of data at intervals, as opposed to high-intensity data usage applications such as video streaming. There is no requirement for such high speeds to send a few kilobytes of data, even if a device is messaging every minute or so.

Additionally, battery-powered devices often require low-power usage, as they are required to run over long periods, and often travel across remote areas. Naturally, high-intensity data requirements are going to take a toll on battery life. This is where Low-Power Wide-Area Networks (LPWAN) over 4G/LTE such as NB-IoT and Cat-M1 come into play.



They are ideal for IoT applications, whether it is a few devices out in the field, or thousands. They offer widespread, highly-directional network coverage, at a low cost. By contrast, 5G networks require more cells, as higher-frequency networks broadcast in a directional pattern.

The case for requiring 5G speeds in telematics and asset tracking applications is currently for fringe applications that stream data 24/7 for highly critical diagnostics, pulling every bit of available diagnostic information from the vehicle, asset or an array of sensors and cameras outputting at 4K resolutions.

The other factor to consider is that while 5G is being rolled out in many countries across Europe and Asia, this technology is still in its infancy and is going to require a lot of ‘tweaking’ before it’s as stable as existing 4G/LTE networks. While handset manufacturers like Apple, Samsung and Huawei have the luxury of billions of ‘guinea pigs’ testing their devices and rolling out regular firmware updates to stay in sync with the network. IoT module and device manufacturers typically work in quantities reaching the upper hundreds of thousands so bugs may be slower emerging and fixed.

This isn’t to say that 5G will never be the right technology for these particular IoT applications, in fact one of the unsung heroes of 5G is higher levels of network segregation. Much like how Cat-M1 and NB-IoT allow network operators to partition network traffic and bandwidth to sacrifice speed for capacity 5G will expand this capability exponentially, potentially giving rise to a true ‘pay for what you use’ type model for both speed and data consumption.

At M2M One we saw first-hand the pain caused by the 2G shutdown and understand how difficult it can be to migrate fleets of remote devices to a new technology. This is why we want to urge customers who are using 4G/LTE and its LPWAN derivatives not to panic, but instead stay the course with the technology now becoming more widely available, cost-effective and stable. Now is still a great time to start rolling out 4G/LTE powered devices for asset tracking and telematics use.

If you want to learn more about 5G, 4G/LTE and all things IoT we encourage you to come and find M2M One at stand B18 at Telstra Vantage (4th – 5th September 2019 in Melbourne) where we hope to learn more about Telstra’s plans for M2M and IoT in a 5G world.

If you’re in the vehicle and asset monitoring space and unable to attend Telstra Vantage be sure to visit M2M One at stand 429 at National Roads & Traffic (17-18 September 2019 in Melbourne) where we will be helping customers in transport and infrastructure connect assets, vehicles and devices to Australian IoT networks.




Need some help with your IoT or M2M deployment?

M2M One – February 2017 Newsletter

M2M One Newsletter – February 2017

Welcome to M2M One’s February 2017 Newsletter!

We’re already 2 months in to 2017 and the M2M & IoT world is as exciting as ever, with carriers and module manufactures expected to announce plans for LTE, NB-IoT & 5G services at Mobile World Congress in Barcelona this week.

In this month’s newsletter we talk about some pricing changes coming to our M2M One Global SIM cards, email alerts to give you more visibility over your Group Data Plans, manging customer allocations in the M2M Control Centre and finally a special offer from our friends across the water at M2M One NZ.

  • M2M One Global SIM Price Review

Last year we launched our first Global Roaming SIM card for use in multiple markets across the world, allowing M2M One to support Australian customers who are deploying units internationally.
We’ve been working with our underlying carrier partner on coverage and rates and we’re pleased to announce that we have new pricing available for our global SIMs including tiered pricing similar to our domestic Australian plans.

We’ll be officially launching our new pricing structure in March but you can get a custom quote today by contacting your M2M One account manager – For more information about our Global SIM visit: https://www.m2mone.com.au/global/

  • Group Data Plan Management

While M2M One do offer individual CAP data plans we strongly recommend all customers utilize the power of Group Data – This allows you to share the data allowance of each SIM card on the same plan across your entire fleet (e.g 100x 5MB SIMs = 500MB)

While M2M One are still waiting for native group plan monitoring within Control Centre we have built a daily pooled usage digest that can give you an overview of how much of your pool you are currently utilizing. If you would like to subscribe to this daily digest please contact your M2M One Account Manager.

M2M One join M2M Connectivity for Melbourne’s leading digital innovation expo – Connect 2017

We welcome you to join us at Connect Expo 2017 on March 29th-30th at Melbourne Convention Centre to talk M2M & IoT.

M2M One will be sharing stand 148 with our friends at M2M Connectivity where we’ll be showcasing our range of SIMs and Data Plans for connected devices.

If you’re interested in joining us at Connect you can download your free visitor pass to the expo from here: http://connectexpo.com.au/pdf/CONNECT-2017_Visitor_Ticket.pdf

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

End Customer/Cost Centre Allocation

This month we look at updating the End Customer field in the M2M Control Centre – This allows you to keep customer information that can be searched and filtered against each SIM card in your account.

Updating the End Customer field can be done in 2 ways:

  1. Manually – You can update this information individually by going into the Service Listing in control centre and clicking on an individual ICCID number. This will bring up the Additional Information section – From here click the End Consumer tab. Any information you enter in here will be saved against the SIM card, however only information entered against End Customer will display in the Service Listing.
  2. Bulk update – Control Centre allows you to bulk update information by uploading a formatted Excel spreadsheet. To perform a bulk upload, create a spreadsheet in Excel with two columns, the first should read ICCID (this column should contain your SIM numbers) the second column should read End Consumer ID (under this column you can input your customer name data). Once you’ve prepared your spreadsheet navigate to the Service Listing and click the Batch Update tab from there follow the prompts to upload your custom data.
Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

Looking for local connectivity in New Zealand? Try an M2M Starter Kit from M2M One NZ

M2M One NZ offer local connectivity to the SPARK mobile network with access to the CISCO Jasper M2M Control Centre. As a special introductory rate you can get a Starter Kit for $26.00 NZD + GST

The M2M One NZ Starter Kit Contains:

  • 1 x M2M SIM Card with 3 months of pre-paid data (50MB p/m)
  • Access to the award winning CISCO Jasper M2M Control Centre
  • Dedicated support from M2M One NZ’s team of M2M/IoT experts
For more information about M2M One NZ visit http://www.m2mone.co.nz/ or email info@m2mone.co.nz
Star Gazing – 5 Predictions for M2M & IoT Trends in 2016

Star Gazing – 5 Predictions for M2M & IoT Trends in 2016

Alright so we’re a couple of weeks into 2016 so I think I’m still within the prediction grace period? If you haven’t already you can read my review of 2015 on our blog and see how my predictions from 2015 stacked up.

Last year I was fairly bullish on specific change, and that didn’t really pan out for me… This year I’m going with slightly broader strokes.

So here are my predictions for things we can expect to see in M2M/IoT in 2016, have at it:

edge computing vs cloud computing iot and m2m

A battle for the ages… – EDGE © WWE

  1. Edge Computing vs Cloud – You may have heard the term Edge Computing start to be thrown around last year, you might have even heard someone use the term FOG computing (and if you were anything like me your head immediately hit the desk). Edge computing is the concept of putting the intelligence, processing and decision making power into the device sitting at the edge of the network.
    Typically, modems/remote devices can be seen as ‘dumb’, they simply collate data from various sensors and send it back to a central server or more recently to a cloud environment for processing and decision making.
    Edge computing wants to change this by empowering the device to make decisions as soon as the data is received.
    Reducing the latency and ‘time to act’ significantly benefits autonomous or critical applications like the increasing swarms of drones and unmanned safety units being developed for agriculture and emergency applications like forest fires.
    The other benefit to processing on the edge is that it theoretically reduces the amount of data sent back over a wireless network, a device might alert someone that it is taking an action or has completed an action rather than sending a request to act, waiting for a response, then acting.
    The debate is still in its early days with proponents on both sides arguing the benefits and drawbacks, but I have a feeling we’ll see a lot more coverage of edge computing in 2016.

    LPWAN M2M and IoT

    Some of the major LPWAN players you’ll see in 2016

  2. LPWAN on the rise – 2015 saw Low Power Wide Area Networks (LPWAN) firmly insert themselves into the IoT networking conversation. Last year France’s SIGFOX secured over $100 million in funding and announced expansion plans in the USA & Australia arguably putting themselves at the forefront of the LPWAN movement, but the LoRA Alliance & Weightless SIG are also poised to make a disruptive splash in Low Power Communications.
    Australia has it’s very own Sigfox deployer Thinxtra who will be rolling out pilot sites soon. Telstra are also looking at LPWAN with a pilot in Melbourne CBD and we expect a number of LoRA alliance deployers to be hot on their heels.
    Expect more conversation and visibility of LPWAN networks in 2016 but there is still a fair amount of consolidation & brand building to be done before we reach peak LPWAN penetration.

    iot and m2m cellular decisions

    Where do we go from here? – Parks & Recreation © NBC Universal

  3. Cellular Flux – Expect the 2G/3G/4G debate to continue to rage on in 2016 with AT&T and Telstra both poised to hit the button at the end of the year with Optus and all of Singapore’s cellular providers aiming to do the same in early 2017.
    In the operator space I can see a few scenarios happening:

    • More networks announce their 2G shutdown dates – As alternative technologies become more affordable and solution providers in some parts of the world are inevitably forced to make the change, I can see more operators feeling comfortable with pulling their 2G networks.
    • LTE leapfrogging – With a strong established base of 2G hardware in Europe I can see some operators taking the Telenor approach and shutting down 3G prior to 2G in a long term effort to consolidate everything under LTE (Read about Telenor’s 3G 2020 shutdown here) It’s a smart approach as it buys more time for operators who are still rolling out LTE base stations and fine tuning coverage and it allows their customers to continue planning and designing boards without being forced into a 3G device that may not last as long as they hope.
    • Opportunistic 2G grabs – We’ve already seen M2M/IoT MVNOs making any deal they can to squeeze more life out of 2G in the USA with Vodafone still not announcing in Australia I’m wondering if we won’t see the same here. There is even talk of some independent operators/MVNOs buying old hardware and spectrum to keep 2G alive for M2M. It’s a short term gain for a decent outlay but with Asia and Europe still churning out cheap 2G hardware it may pay off.

In the hardware space 2016 there is still some juggling of frequency bands to get the right products for multiple markets together. Most customers we work with are waiting patiently for hardware compatible with Band 28 (700Mhz) which will offer the greatest LTE coverage on Telstra’s 4GX network the successor to their Next-G 3G offering.
With Telstra’s 2G shutdown looming we’ve already seen customers in Australia testing heavily with LTE in the hopes of getting everything ready to bypass 3G entirely.

Iridium Next

Irdium NEXT coming to an orbit near you in 2016…

  1. Satellite – 2015 was a relatively quiet year for M2M/IoT over satellite, expect this to change in 2016.
    Iridium will be launching their first run of satellites for their Iridium Next constellation partnering with US space exploration heartthrobs SpaceX and Russian organization Kosmotras. With SpaceX delivering a very successful launch for Orbcomm last year, Matt Desch and the Iridium team should be feeling positive. While Next isn’t scheduled to be fully operational until 2017 the increased noise and conversation around Iridium is sure to spark renewed interest in M2M/IoT applications using satellite, especially those with global implications.
    As cellular operators continue to struggle with global roaming arrangements, pricing and interconnects we are seeing lots of customers with low bandwidth global solutions opt for the satellite route. With services like Iridium’s SBD and Inmarsat/Skywave’s IDP, companies who want a solution that will work out of the box anywhere in the world without having to deal with roaming contracts, excess usage and coverage issues are finding more and more uses for satellite as the cost for hardware and airtime comes down.
iot and m2m facepalm

Face meet palm – Star Trek Next Generation © CBS

  1. Terminology – With several major organizations already making steps to remove M2M from their corporate lexicon and replace it with IoT could we have finally settled on a term for this nebulous new technology?
    The writing has been on the wall for M2M for some time now, the term is already seen by most as an “insider term” only really used by those in the industry and not something that needs to be on customer facing marketing. To the customer this connected world and everything in it is IoT. Sure some of the major players will still try and make my palm connect with my forehead by rolling out IoE, IoYT & IIoT but now we’re starting to see job titles incorporating IoT, I think we are fairly safe to say we’ve decided on a term.
    Maybe I should be filing this one under hope rather than prediction, but could 2016 finally be the year we stop with all the pointless acronyms and corporate marketing terms and just call things what they are?
    In the solutions space I’ve already started to see a move away from using “smart”, “e-“ & the dreaded “i” prefixes for products. Does anyone really use the term smart-phone anymore? It’s just a phone, they’re all smart by definition now. Likewise we’ll start to see IoT products go from being Smart Thermostats, to just being thermostats as the technology becomes commonplace.

And there you have it – My 5 predictions for M2M/IoT in 2016! Do you think these are more likely than my 2015 predictions? I’d love to hear what you think, Let us know on Twitter @M2MOneAU, on LinkedIn at M2M One or visit our website at www.m2mone.com.au.

James Mack

General Manager – M2M One


The views and opinions expressed in this blog are solely those of the author and do not necessarily reflect the opinions of M2M One or M2M Group.

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