Welcome to M2M One’s December Newsletter.
As 2016 draws to a close we’d like to thank our customers, partners and peers for a great year and wish you all every success in 2017.
In December we look at the aftermath of Telstra’s 2G shutdown and what the future has in store for remaining 2G devices in Australia, advise you of our operating hours over Christmas & New Years, offer some tips on managing your devices through the M2M One Control Centre and a reminder about our new data plans and features.
This month’s newsletter features:
- Notification – M2M One Operating Hours – Christmas & New Year
- 2G Update – Post-Telstra 2G Shutdown information
- M2M Control Centre – Managing Devices
- Pricing & Features – M2M One SIM Cards and Data Plans
1. Notification – M2M One Operating Hours – Christmas & New Year
Christmas & New Years Operating Hours
M2M One Office Closes – 5:00pm Thursday 22nd December 2016
M2M One Office Re-Opens – 8:30am Tuesday 3rd January 2017
SIM Orders & Dispatch
Cut-Off for SIM Orders – 2:00pm Thursday 22nd December 2016
SIM Orders Re-commence – Tuesday 3rd January 2017
SIM orders can be placed by e-mailing firstname.lastname@example.org
Telstra & M2M One Network Embargo
Embargo begins – Friday 16th December 2016
Embargo ends – Monday 9th January 2017
While the network embargo is in effect M2M One are unable to process any new orders for Static IP or VPN services (IPX) or make any network level changes on existing VPN Tunnels/Clients.
2. 2G Update – Post Telstra 2G Shut-Down Information
Australian 2G Shutdown
On December 1st 2016 Telstra completed their shutdown of the 2G (900Mhz) Mobile Network across Australia. This now leaves only the Optus and Vodafone networks available for 2G devices, with a view that all remaining 2G coverage will be closed and re-farmed for LTE by 30th September 2017.
To continue operating M2M/IoT devices on the M2M One/Telstra network in Australia you need to make sure that the device contains a module capable connecting to 850Mhz 3G and for optimal coverage 850/2100Mhz 3G (Devices only able to connect to 2100Mhz will not work on the Telstra network, 850Mhz is a requirement for a 3G connection)
To learn more about the Australian 2G shutdown and to prepare your Optus & Vodafone devices for their shut-down next year, you can read our blog at – https://www.m2mone.com.au/preparing-your-business-for-the-2g-gsm-network-shut-down-in-australia/
3. M2M Control Centre – Managing Devices
M2M One provides all of our customers with access to the CISCO Jasper M2M Control Centre, whether you have a single SIM or 10,000 this online portal can help you manage your SIM fleet in real-time as well as monitor data usage.
When you log into the system you have the ability to:
- Activate/Deactivate SIM cards
- Edit End User/ Cost Centre details for individual customers
- Add and edit up to 5 additional custom fields that can be stored against each of your SIMs
- Diagnose and monitor data usage, network connectivity and activity in real-time
- All changes can be made through the portal GUI or in bulk by uploading a spreadsheet
You will need to contact M2M One support to:
- Change Rate Plan or APN on a SIM
- Configure Alerts & Rules on SIMs (This is temporary, until the feature is re-activated for customers in 2017)
4. Pricing & Features – M2M One SIM Cards and Data Plans
With this pricing change we thought it would be a good time to talk about the two types of plans offered by M2M One.
M2M Individual Data (CAP) Plans
- Each SIM has a fixed allowance of data, when this data is exhausted the SIM will be suspended until the plan is moved to a higher allowance or reset in the next billing month.
- Ideal for solutions that need a fixed cost and fixed allowance of data – i.e consumer IoT products.
M2M Group Data (Shared) Plans
- Each SIM on the same rate plan contributes it’s data to a shared pool (For example, 10x 50MB SIMs gives you a 500MB pool of data)
- If your total usage is above your pooled allowance the SIMs will begin to generate excess charges for the month – However M2M One can help you mitigate this by moving the SIMs to a more cost effective plan before the last day of the calendar month.
- M2M One can provide a daily email digest of pooled plan usage for maximum visibility.
- Group data plans are ideal for all business critical M2M Solutions.
As part of our service to all customers we work with you to maximize your data utilization while minimizing your monthly recurring costs, our team of M2M specialists can help you analyze and review your usage and spend each month to make sure you are making the most from your SIM fleet.
Welcome to M2M One’s July Newsletter – We’re back in the office after a fantastic 3 days at this year’s ASIAL Security Expo, the sheer amount of security applications now utilizing wireless technology is staggering. We’ve been talking to people about connecting everything from cameras, alarm panels & vehicles to guards, dogs and even livestock.
This month we invite you to join us for an IoT workshop and conference on emerging and disruptive technologies at Convergence 003, show you some alerting & automation features available in the M2M Control Centre, show you some highlights from ASIAL, spotlight an emerging connectivity solution in SIGFOX and as always, we remind customers that Telstra will be shutting down their 2G network on 1st of December 2016.
This month’s newsletter features:
- Trade Event – Convergence 003
- M2M Control Centre – Alerts & Notifications
- Highlights – Security 2016 Photo Gallery
- Product Spotlight – SIGFOX/Thinxtra Radio Modules
- Customer Reminder – Telstra 2G (GSM) 900MHz Shutdown
1. Trade Event – Convergence 003
M2M One are excited to be exhibiting our range of connectivity solutions for wireless M2M/IoT devices at Convergence 003 taking place at University of Sydney in The Refectory on Thursday the 15th of September 2016 – Click here for more
In addition to exhibiting M2M one will be participating in a Co-Creation workshop for The Internet of Things alongside SIGFOX, Thingworx and IBM – more details below:
Internet of Things Co-creation Workshop
This workshop will bring together some of the regions’ leading IoT subject matter experts (SME’s), enabling top technology executives (CTO, CIO, Head of Digital, Head of Technology, Head of IT, etc) from a broad range of industries to find ways to maximise value by integrating IoT in their business offering.
Using Design Thinking and Business Model Canvas frameworks to gain a deeper understanding of the opportunities that exist right now, as well as the steps needed to design a new business idea. The workshop will have tangible real world outcomes that include:
- Experience succinct case studies from leading IoT service providers, including M2M One, Thingworx, Thinxtra/SIGFOX
- Work alongside the industry leaders to design and shape real and innovative business ideas Identify what your own customers
- Learn a little of the power of the Design Thinking and Business Model Canvas frameworks to quickly identify powerful ideas
- Walk away with an understanding of the IoT landscape, opportunities and best of breed contacts to help roll-out your ideas
To register for the workshop and the Convergence event please visit – http://convergence.events/
2. M2M Control Centre – Alerts & Notifications
The M2M Control Center is currently going through some changes in the way it manages and distributes alerts on SIM card and Data usage, the customer facing version of these alerts are in the process of being decommissioned with a new system replacing them in late 2016.
As an interim solution M2M One will need to set-up any alert and monitoring activity on behalf of customers – M2M One can currently set up rules based on the following:
- Data, SMS & Voice Usage in a month or within 24 hours an individual SIM
- Change of SIM Status (Test Ready, Activated, Deactivated, etc)
- Change of IMEI Number
- No connection within a specific period
- Daily Digest of Pooled Data Usage & Allowance per Rate Plan
Using automation rules and alerts are free of charge for all customers and can be set up at any time by emailing email@example.com
3. Highlights – Security 2016 Photo Gallery
M2M One had a great time participating in Security 2016 this year at the Melbourne Convention & Exhibition Centre, 20-22 July 2016. We look forward to seeing you in Darling Harbour for next year’s event!
In the meantime, you can view our photo gallery from the event on our blog.
4. Product Spotlight – SIGFOX/Thinxtra Radio Modules
SIGFOX Ultra Narrow Band High Power RF Module For Au/NZ Now Available
Radiocrafts have launched their new RC1692HP-SIG module, the first SIGFOX module designed and
pre-certified for the AU/NZ/US market standard. This is one of the first hardwares available to support a new generation of narrow-band IoT technologies and is ideal for developers interested in low power wide area communications.
Developer modules are now available from M2M Connectivity
M2M One will be working closely with local SIGFOX licensee Thinxtra to provide air-time tokens for access to the Australian SIGFOX network – For more information please contact firstname.lastname@example.org
5. Reminder – Telstra 2G 900MHz Shutdown
M2M One would like to continue to remind customers that Telstra will discontinue their 2G/GSM 900MHz network on the 1st of December 2016. This will impact all M2M One customers utilising 2G/GSM only hardware in Australia.
You can view our official notification here
M2M One customers with 2G devices have the opportunity to utilise 3G and soon, 4G LTE. All M2M One SIM cards are compatible with the Telstra 2G, 3G (and soon) 4G network, so you will not need to physically change any SIM cards from M2M One.
M2M One customers affected by the shut down of Telstra’s 2G/GSM network who are looking for solutions/alternatives for their 2G/GSM devices are advised to contact a 3G/4G LTE device vendor.
Please read M2M One’s notification of the shutdown if you haven’t already.
You can also read our blog on the Australian 2G Shutdown
This week we’re doing something a little different – We wanted to reach out to other businesses in the M2M/IoT ecosystem and get their opinions and tips on the industry. The first cab off the rank is M2M Connectivity, a specialist M2M hardware provider offering a range of products designed to help people build their ideal M2M product. With all the talk of 2G shutting down (read our blog) and companies deciding to make the jump to 3G or LTE we wanted to get some technical perspectives on LTE and the different flavors available.
Over to M2M Connectivity for their post: LTE Enhancements for M2M and IoT
The benefits of a M2M / IoT future places new requirements on connectivity with the evolution of LTE a key component. LTE is becoming more viable for M2M / IoT applications by offering spectral efficiency, longevity, and scalability. LTE MTC (Machine Type Communications) will specifically address dramatic increases expected in the number of devices that will be deployed for M2M communications. The development and introduction of LTE MTC chipsets and modules is seen as a significant step for the cellular M2M market with solutions meeting the key requirements of low pricing, low power consumption, and network longevity.
Many anticipate that 4G LTE MTC will be the smoothest path to adoption as cellular operators shut down 2G networks to re-farm spectrum for more efficient 4G/LTE services. AT&T in the U.S. plans closure of their 2G network by January 1st 2017. All of Singapore’s 2G networks will shut down with M1, Starhub and Singtel announcing a joint shutdown on April 1st 2017. In Australia, Telstra’s 2G will be shut down on December 1st 2016 with Optus to following suit with their 2G network closure on 1st April 2017. Businesses with devices on 2G services have had early and continuing encouragement to migrate from 2G to 3G/4G technologies.
Cellular specialists, however, face competition from dedicated M2M/IoT networks such as SigFox and Semtech’s LoRa technologies that offer low power, low cost alternatives. SigFox, espousing a protocol designed specifically for the IoT, rather than one tweaked to address it, plans global expansion that include networks in Australia. Other technologies are competing in the M2M / IoT space and are gathering multivendor support. LoRaWAN backed by the LoRa Alliance, boasting 130 members has announced a certification program. While LoRa technologies have yet to be widely deployed in Australia, LoRaWAN networks are planned and trials are being conducted.
Global support over existing LTE cellular networks is a big advantage of LTE over alternative networks. LTE will expand into new usage scenarios by providing improved support for low-cost and energy-efficient MTC devices through reduced RF bandwidth. Applications envisioned for LTE MTC include metering, environmental & industrial monitoring, object location tracking, e-health, wearables and sensors. Lower latency will also enable support for new applications that include traffic safety/control and control of critical infrastructure and industry processes.
LTE current, and upcoming, standards for M2M/IoT include:
- LTE Cat-1: Provides downlink data rate sufficient for most M2M applications. Enablement of single antenna implementation minimizes changes to current 2G/3G equipment designs. Most US mobile operators have committed/enabled Cat-1 on networks with a range of Cat-1 modules to be available from late 2015 through 2016 from various device manufacturers.
- LTE Cat-0: Provides same single antenna cost optimisation as Cat-1 but with enhanced power saving mode (PSM) for extended battery life. Modules for Cat-0 may be available depending on operator support.
- LTE Cat-M: Standard to be ratified with 3GPP in March 2016. Anticipated enhancements to Cat-1 include modem simplification, reduced bandwidth to 1.4MHz, range of power saving options for ultra-long battery life and extended coverage for remote/harsh environments.
- Narrow-Band Long-Term Evolution (NB-LTE): This new specification is set to rival other narrowband LTE specifications for 3GPP’s consideration of choice of standards for 4G M2M / IoT communications. NB-LTE proponents argue that without the need for expensive network infrastructure and chipset investments, NB-LTE by leveraging existing LTE network technology enables fast adoption and economies of scale maximization.
Currently, LTE devices have full bandwidth of up to 20MHz typically supporting multiple bandwidths depending on the carrier frequency. Although this provides deployment flexibility and allows devices to exploit the full performance of the bandwidth used, a single small bandwidth on the radio side such as 1.4MHz allows for simpler radio implementation and lower device cost.
Release 13, supporting the coexistence of 1.4MHz narrow-band devices with current LTE devices on a single, wider-band carrier, will further reduce costs by offering low-cost MTC devices that operate using half-duplex and a single antenna, and will limit the data rate to 1Mbps without negatively impacting the performance of existing fully flexible LTE devices.
Exploiting unlicensed spectrum and complemented by multi-antenna enhancements, LTE Release 13 enhancements will improve overall capacity, user data rates and latency in combination with higher-layer protocols such as TCP. In Australia, LTE MTC on networks and device availability is still to be finalized. With wide availability of LTE MTC on the horizon, LTE is set to play a key connectivity role in the various applications that make up M2M / IoT solutions.
For more information on 4G/LTE hardware you can visit M2M Connectivity’s Website at http://m2mconnectivity.com.au/ or visit their LTE technology page at http://m2mconnectivity.com.au/technologies/lte
The current state of 2G/GSM Networks As many of you are probably aware, Cellular network operators around the world are planning to shut down their 2G networks to re-farm spectrum for more efficient 4G/LTE services. In the USA, AT&T plans to shut their 2G Network by January 1st 2017. Singapore is one of the first countries in the world to have all 2G networks shut down at once with M1, Starhub & Singtel announcing a joint shut down on April 1st, 2017. Here in Australia, Telstra’s 2G will be shut down on December 1st 2016, with Optus to following suit with their 2G network closure on 1st April 2017 and finally Vodafone Australia closing the remaining 2G network on 30th of September 2017 (Click here for more) Research firm Berg Insight theorize that globally 3G & 4G/LTE technologies will dominate cellular M2M communications by 2018. Pointing to the declining use of 2G by M2M developers in favor of 3G and 4G/LTE technologies, citing the greater reliability, coverage and speeds as the major drawing factor. LTE in particular delivers peak speeds of up to 100 Mbps allowing for faster transfers and better handling of more data intensive applications like video cameras or digital displays. The majority of mobile networks that are shutting down 2G have plans to re-farm spectrum for additional 4G/LTE network capacity. The business driver behind this decision is that it consolidates and makes more efficient use of their networks resulting in lower operating costs, fewer networks to support, and frees up spectrum for faster more lucrative services. So why is 2G so popular with M2M/IoT? The closure of 2G networks has the largest impact in the M2M space with an estimated 70% of M2M devices worldwide still utilizing 2G technologies. The major factor behind the prevalence of 2G devices in the M2M/IoT space is a simple one, cost. Not as simple are the factors that make up the costs behind an M2M device: Hardware Cost – The fact that 2G modems are less expensive than 3G modems should come as no surprise, it’s not very often that an older technology commands higher prices than it’s successor. The problem in the hardware space has compounded by the ‘Qualcomm tax’, due to the high volume of patents related to 3G owned by Qualcomm the price for 3G modules and modems has remained relatively static, and only recently as companies have got more economical with other elements and 4G/LTE development is ramping up, has the cost started to come down closer to 2G pricing. This has meant that a lot of businesses that probably should have been developing with 3G technology 2 or 3 years ago have put it off to avoid raising prices. The problem now is that businesses have a much shorter development time frame due to the impending 2G shut down. Lifecycle – M2M data needs are typically light compared to consumer applications that require the faster speeds and bandwidth of 3G and 4G/LTE so the lifecycle of a field device can be anywhere from 3-10 years compared to an average phone or tablet, which is replaced nearly yearly by most consumers. Upgrade costs – The nature of most M2M devices is that they are deployed in either very remote areas and connected to mobile assets, in countries with large remote areas like Australia the cost of sending a person out to upgrade or change a device can be in the thousands, even tens of thousands of dollars. Customer Perception – With customers conditioned to think that prices should come down over time, businesses working on a very thin margin have found themselves in a precarious position as the cost of deploying 3G increases their costs, but their customer base is unwilling to pay for what they feel is an ‘unnecessary’ upgrade. This has meant several businesses have decided to keep 2G technologies in place longer than their initial roadmap might have dictated. So where do we go from here? There is no doubt about it, with development times in M2M/IoT ranging from 6-18 months for new solutions. M2M system vendors in Australia need to make a decision now on the next iteration of their solution. While some companies are choosing the ‘mystery box’ and gambling on Vodafone Australia maintaining it’s 2G network, the majority of companies we work with across M2M One are looking at 3G & 4G/LTE upgrade paths. What are your upgrade options? Build vs. Buy – The first question you really need to ask yourself is whether you need to build a new product from scratch or if a solution already exists that can save you development time and cost. The problem with upgrading a 2G solution from a module level is that most 2G modules have a completely different form factor, where most major modules suppliers now keep a common form factor for 3G & 4G/LTE – This often leads to a complete redesign of your base board, which adds time and money to the upgrade. A lot of businesses that were early adopters of M2M/IoT from the 2G or even Circuit Switch Data (CSD) days had to develop their own solution, as nothing was available. Now we live in a time where M2M hardware has a level of standardization in terms of inputs and functionality meaning it may be cheaper and easier for businesses to go from building a solution from a board level upwards to perhaps buying an off the shelf finished modem or even a complete product and white labeling (this is becoming increasingly popular in the competitive vehicle tracking and telematics space). 2G to 3G – The most immediate fix for the majority of businesses is to make the jump from 2G to 3G. The good news is that the cost of developing a 3G M2M device has reduced considerably making the process slightly less painful. With quad and penta-band 3G modules on the market now, you can build a device that can be shipped anywhere in the world without having to worry about your base module. The major consideration here is the rapid growth of 4G/LTE, with coverage set to match and surpass 3G in the coming year a lot of people are questioning the long-term future of 3G, while none of the carriers are making any statements regarding this. We have been advising customers that if they plan to have a device in the field for 10 years or more they should be using 4G/LTE to be safe. 2G to 4G/LTE – As coverage grows the idea of leapfrogging 3G altogether and going with a pure 4G/LTE solution or a solution that is 4G/LTE with 3G fallback is looking like the most sensible path for a majority of solution providers. While a lot of M2M devices don’t need the added speed that comes with 4G/LTE the greater coverage, capacity and reliability of service is a huge draw. Several module manufactures and networks are discussing M2M specific operations on LTE Cat-0, a lower bandwidth M2M specific subset of LTE which will reduce both module and data costs. This isn’t to say 4G/LTE doesn’t bring it’s own difficulties along with it. While LTE modules are expected to drop in price much quicker than their 3G counterparts, they are still reasonably expensive compared to 2G. Another headache is the number of LTE bands currently being used; there are currently 32 LTE bands in use with 44 including LTE-TDD. There are currently no easily accessible modules on the market that will cover all LTE bands, which means deploying a global single SKU M2M device is currently impossible on LTE. Several countries have common bands making regional applications possible, but for a true global option your choices are limited. Where do I get started? The best place to get started is to speak to your supplier about upgrade paths, every module and modem supplier in Australia will be able to give you a number of options for upgrading your existing product and you might be pleasantly surprised by the ease and cost of some of these. If you don’t have contact with a supplier, most mobile network operators will be able to supply you with a list of approved hardware and integrators that can assist. Some may even assist with discounts, subsidies or consolidation of services as they want to minimize the number of 2G connections come shut down time. Of course M2M One are always here to help, we have connections to most of Australia’s leading M2M/IoT hardware providers and our team of M2M network experts can assist with helping you create an upgrade path that works for your business.
Did you find this information useful? Do you have some questions on the Australian Machine-to-Machine and Internet of Things market we can answer for you? Let us know on Twitter @M2MOneAU, on LinkedIn at M2M One or visit our website at www.m2mone.com.au.
General Manager – M2M One
The views and opinions expressed in this blog site are solely those of the author and do not necessarily reflect the opinions of M2M One or M2M Group.