M2M One Newsletter – September 2019

Welcome to M2M One’s September 2019 Newsletter,

It has been a busy time in the industry and we have a lot to share this month; we have a wrap-up of our attendance at Telstra Vantage event; we are also pleased to launch our new Customer Billing Portal; and have a further update on the progression of NB-IoT commercial launch. Lastly, we will share a security certificate update for the M2M One Control Centre.

Gideon Borden
General Manager – Sales & Operations | M2M One
  • Telstra Vantage Wrap-Up

Last week Telstra held its annual Vantage Roadshow in Melbourne. It was an impressive show, and bigger than ever. The event provided attendees with comprehensive information about the ongoing rollout of Australia’s first commercial 5G network. There was a very informative demonstration of the capabilities of 5G, which included a 360 degree, 8k live stream from the Gold Coast.

For me information on the stream see here (https://exchange.telstra.com.au/australias-first-live-5g-broadcast-and-what-5g-could-mean-for-entertainment/)

While there is a lot of discussion around 5G and what it can bring for the future, it is still very early days for M2M/IoT applications as there is still work to finalise the IoT standards in a 5G world.  Having said that, there is still much work being done for M2M and IoT applications using Cat-M1, LTE and NB-IoT.  There were many partners present at the show, offering some very interesting applications.

There was also a working demonstration of the water monitoring solution developed with MIoT using the recently approved Captis devices. These devices can give businesses access to information and control in the field, and are a great example of the technology that is going to power the Smart Cities projects of the future.

For more information on these technologies please get in touch with our sales team for advice.

  • NB-IoT Update

We are continuing to work on the commercial launch of the NB-IoT plans – we are hopeful to be able to launch this in the next few months.

As mentioned there will be specific NB-IoT sims running on the new “telstra.iot” APN.

Until they have been launched commercially, we still have access to a limited number of trial sims. If you would like access to these for testing please reach out to us.

  • New Customer Billing Portal

We have been busy in the backend in preparing our billing portal which has now gone live.
In the portal our customers will have access to:
o   Previous statements
o   Payment history
o   Ability to set up and edit direct debits.
o   Secure payment gateway to make payments.

If you would like access to the portal please contact accounts@m2mone.com.au for instructions on how to get set up.

  • Notification of Security Certificate for the Telstra Wireless M2M Control Centre (Jasper)

As a scheduled maintenance activity, Cisco Jasper is replacing the existing Secure Socket Layer (SSL) Security Certificate. The renewal is required to maintain availability of secure access to the Control Centre Platform via API. The certificate update is to occur on Thursday 12th September 2019 at 2:00pm.

If you access the Control Centre Platform via API or a system that uses a pre-loaded *.jasperwireless.com certificate, you will need to take further action to ensure that you can continue to access the platform after this change.


If you access the Control Centre platform via API and you have:

1. Preloaded the *.jasperwireless.com certificate in your automation API software or system, or
2. Hardcoded the existing certificate into an API client application.

Then you will need to replace the existing certificate in your application or system with the new certificate, in order for your access to the API to keep working.


Prepare and plan to replace the certificate in your system or software during or soon after the change window starting on Thursday 12th September at 2pm AEST.

1. To access the new certificate:

a. Contact Support (support@m2mone.com.au) to receive the new certificate. Alternatively,
b. Download the new certificate from this link in readiness for the change

2. During or soon after the maintenance window, update your old certificate with the new certificate. NB: If you replace the certificate before the above maintenance window, then your API access will not work until after the maintenance window.


1. API operation will be impacted if the SSL certificate is not updated during or immediately after the scheduled maintenance
2. Please do not replace the certificate prior to maintenance window as this will impact operation until Maintenance is completed.

We apologise in advance for any inconvenience caused.

For the first time, M2M One is excited to be attending the National Roads & Traffic Expo 17–18 September at the Melbourne Exhibition Centre. 

The National Road & Transport Expo focuses on road transport ecosystems including infrastructure, traffic management, smart mobility, parking and safety. As with many other industries, there is also a large amount of growth with M2M / IoT solutions and we look forward to being a part of the expo. If you are in Melbourne, please come along and say hello to the team at stand #429 – registration and trade entry is free into the expo.

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Custom Field Management

M2M One offer up to 12 columns of custom information that can be recorded in Jasper against your SIM fleet.

By default we have 7 Customer Notes fields available in Jasper that can be turned on by ‘right clicking’ on any column heading in the Service View in the Control Centre. This will open a tick list of column headings, and you can add or remove the columns you need – including our Customer Notes 1-6, and Customer Modem ID fields.

If you find that these fields aren’t enough for your needs, you can add an additional 5 Custom Fields that are completely unique to your account. Go to Admin > Custom Fields in Jasper and enable the 5 custom field options available. These fields are able to be given unique column names for greater customisation.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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