M2M One Newsletter – October 2019

Welcome to M2M One’s October 2019 Newsletter,

There is a lot happening this month!

The big news is of course Telstra’s announcement of an official shutdown for it’s 3G/NextG network scheduled for 2024.

M2M One will be participating in 3 different trade shows and as always would love for you to join us to talk about your IoT/M2M challenges and how we can help you achieve your goals. We also have a wrap up from the National Roads and Traffic Expo which we exhibited at in September. 

Lastly we also have an important notification on planned works for the CISCO Jasper Control Centre.

Gideon Borden
General Manager – Sales & Operations | M2M One
  • Telstra 3G/NextG Shutdown

Headline news this month is the official notification from Telstra about their planned 3G shut down.  We sent out an official notification last week, but for those of you who may have missed it here is the pertinent information you need to know.

If you need help with a transition plan please feel to reach out to  your Business Development Manager or myself directly for assistance in preparing for the shut down.

  • National Roads and Traffic Expo Wrap-up

In late September M2M One exhibited for the first time at the National Roads and Traffic Expo, held in the Melbourne Exhibition Centre.  It was a fantastic showcase of services and technologies for the Road and Traffic Industry.

From an M2M/IoT perspective we saw a very familiar story – more and more solutions being powered by wireless technology most over cellular.  Not surprisingly parking payment solutions, tracking, telematics and remote signage were on display, and some interesting ongoing developments in the Push-to-Talk Over Cellular industry.

With new cellular technology expanding capacity and operating costs being reduced, now is a great to to explore developing an IoT strategy for your business – whatever market vertical you operate in.

If you would like to discuss further possibilities please reach out to arrange a discussion.

  • Upcoming planned maintenance to the CISCO Jasper M2M Control Centre

Please be reminded that there will be some disruptions to M2M One’s instance of the CISCO Jasper M2M Control Centre due to planned network maintenance work that will occur in the months of October and November 2019.

Why is planned maintenance required?
The CISCO Jasper M2M Control Centre will no longer make use of the CISCO mobile network and instead will be provisioned and authenticate directly on the Telstra mobile network.  This aims to provide a more cost effective, scalable and resilient IoT connectivity solution.

What will be done?
There will be two changes (maintenance windows) that will take place as part of the migration of services between Cisco and the Telstra core mobile network: 

  1. Dual Provisioning – a 2 hour impact (maintenance window) to services where dual provisioning will be setup so that services will be provisioned on both the CISCO network as well as the Telstra Network.  The impact during this period will be as follows:
    •  There will be a provisioning freeze during this period which means no services will be able to change state from activated to deactivated or vice versa.
      • All user logins will be disabled to prevent any updates on Control Centre until the dual provisioning is enabled.  Any attempt to login to the application will be shown an error message in the user interface (login screen).
      • Any automation rule which may result in a change in SIM state and communication plan will be suspended during the  maintenance window. There will be no impact to all other automation rules. The cycle to date usage will continue to accumulate. After the maintenance window the automation rules will be resumed.
      • Any user logged into the application will be forced out (logged off their active session).
      • All SOAP/REST API access will be revoked during this freeze period.
  2.  A Signaling cut-over – will take place during a 5 hour maintenance window where the mobile signaling of all M2M Control Centre services will be migrated to Telstra’s core mobile network.  During this 5 hour period the impact will be as follows:
    • There will be a provisioning freeze during this period which means no services will be able to change state from activated to deactivated or vice versa.
      •  All user logins and automation rules will be disabled to prevent any updates to data in Control Centre until the dual provisioning is enabled.  Any attempt to login to the application will be shown an error message in the user interface (login screen).
      • Any automation rule which may result in a change in SIM state and communication plan will be suspended during the maintenance window. There will be no impact to all other automation rules. The cycle to date usage will continue to accumulate. After the maintenance window the automation rules will be resumed.
      • Any user logged into the application will be forced out (logged off their active session).
      • All SOAP/REST API access will be revoked during this freeze period.
  3. During the 5 hour window there will be an impact on mobile terminating SMS – all services will not be able to receive SMS.
  4. During the 5 hour window there will be an impact to mobile terminating voice – all services that are enabled for voice calls will not be able to receive a voice call.
  5. Data sessions should not be impacted but if a session is dropped the device will be able to re attach and transmit data within an hour inside the maintenance window.

When will this take place?
The dual provisioning change will take place during the week of to 21st to 25th of October 2019 and on the selected day the maintenance window will be from 00:01 until 02:00 AEST
The Signalling cut-over will take place during the week of 11th to the 15th of November 2019 and on the selected day the maintenance window will be from 00:01 until 05:00 AEST.

A separate communication will be provided closer to the time informing you of the exact day within the dates mentioned above – If these dates change an updated notification will be sent informing you of the revised schedule.

What Action is required?
No action is required. 

We appreciate your support and patience while Telstra, CISCO & M2M One perform these necessary changes.

It is a very hectic month for the M2M One team as we will be exhibiting across three trade shows in October.

As always we would like to extend an open invitation to all our customers, partners and peers to visit the our stands and discuss how we can best help you achieve your goals in IoT/M2M.

IoT Impact – Stand: E22 – https://www.iotimpact.com.au/

This is the second year for the IoT Impact event and this year it is being held at the Hyatt Regency Hotel in Sydney.  As with last year this is going to be a great place to get information for those trying get started in the IoT Space

All Energy – Stand: G122 – https://www.all-energy.com.au/

M2M One will again be attending the All Energy Trade Show in Melbourne – one of the largest tradeshows showcases clean and renewable energy.  It is again being co located with the Waste Expo – the largest gathering of waste management technology and services in Australia.  Excitingly this year, All Energy is also being co located with a new trade show – Energy Efficiency, focusing on the latest technology and advances in energy efficiency.

CEBIT Australia – Stand: E12 – https://www.cebit.com.au/

This is an exciting year for CeBit as they morph the show into a “Technology Festival” celebrating technology and innovation and how we interact with it in every area of our lives.

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Automation Rules

The Control Centre has a great number of Automation Rules which we have discussed in the past.  This month we would like to focus on a specific security automation rule which can be helpful in ensure your devices are not abused in the field.

It is unfortunately not uncommon for the sim cards in M2M/IoT devices to be removed without permission and placed into other devices (such as phones, WiFi hot-spots etc) and abused for the free data.  Often this can create very high amount of data overruns which can be very costly (especially if you plan has a high excess data rate).

There are many way to help prevent this, and for more detailed advice please get in touch with the M2M One team for help tailored to your specific need.

However today we will discuss one method of protect by using the “Security” Automation Rule in Jasper.

This rule is based on a registered IMEI change.  Essentially you can program a trigger that if the network detects an IMEI number has changed it will process an action.  Those action can be:

  • Send an email notification
  • Change the SIMS Status (e.g deactivate the sim)
  • Push an API message
  • Send an SMS notification

This simple security rule will allow you to ensure that the only data being used is on the device you have deployed.

For further help on implementing this, or any other Automation rules please get in touch with the Customer Service Management team, or your assigned Business Development Manager.

Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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