M2M One Newsletter – November 2020

Welcome to the November edition of the M2M One Newsletter.

Hard to believe we are already heading to the end of the year.
This month we provide details of Telstra’s yearly embargo on IPX changes, and some information regarding Christmas closure of the M2M One Office.

We also invite everyone to join us at the virtual trade shows we are participating in, and to view the recent webinar we co-hosted with M2M Connectivity and Telstra. The topic of discussion was the progress of the 3G Shutdown, which is drawing ever-closer.

Gideon Borden
Senior Director – Sales & Operations | M2M One

  • Impact of Coronavirus

In Victoria (where M2M One are headquartered) the fight again Covid-19 has been hard.  While the state has come out of lockdown and restrictions have eased, we would like to assure all our customers that we are an essential service, and we remain open for business. We are following all the new rules and regulations set down by the Government to ensure that we can remain open for all our staff and customers.

We have taken extra precautions and are running with a bare minimum skeleton crew in the office, with majority of staff working from home.

We would like to thank all of our customers for the ongoing support, and remain hopeful that things will return to normal in the near future.

  • Telstra End of Year Restriction (Embargo)

We would like to inform  all customers that Telstra will have its annual Embargo period on IPX changes – If you believe you will need any IPX services over the Christmas period, please make sure you let your account manager know ASAP.

Restriction Overview: no new IPX orders or change requests.

Start time: Wednesday 23rd December 2020

End Time: Monday 11th January 2021


  • M2M One Christmas Closure Dates

The M2M One Office will be closed from:
Wednesday 23rd December 2020 (2:00pm) – Friday 8th January 2021, reopening for normal business on Monday 11th January 2021.

Last date for shipment of SIMs:
SIM Card orders need to be in by 12:00pm (Melbourne Time) Friday 18th December 2020 to guarantee delivery before Christmas.

There will a skeleton staff on call for emergency situations.


  • 3G Shutdown Webinar

Last month, we co-hosted our first webinar on the 3G shutdown. We would like to thank everyone who attended.

For those who were unable to join in, we are providing a recording of the webinar and the subsequent Q&A session, which can be viewed here:
3G Shutdown | The Key Considerations for Upgrading Your Environment to LTE

3G shutdown webinar

Again, thank you to all those who attended, and we look forward to presenting more in our Webinar Series.

  •    Events Attended

Due to current Covid-19 situation, all events have been cancelled. Interestingly however, we have managed to have many more face-to-face meetings using technologies such as Microsoft Teams, Skype for Business and Zoom.

If you would like to have a face-to-face meeting with one of our staff, please just reach out and we can arrange a video conference to help work through your M2M/IoT needs.


While physical expos are still suspended due to the current COVID situation, some events have moved online. Read on to find out where you can “see” us! 

  • IoT Festival:

M2M One are proud to be participating in the IoT Festival, which is live now. It will be full of information about the current IoT Industry, as well as plans for the future. 

For more information on the event please see below:


  • National Roads and Traffic:

We are excited to be attending the first virtual National Roads and Traffic Expo. The event will run over 2 days (30th November – 1st December) and will have a wide range of information, speakers and exhibitors. 

M2M One will have a virtual booth in the expo, with information on our products and services. It will also allow event patrons to timetable meetings with our staff members to discuss our offerings in detail.

We look forward to being able to attend physical expos when they return.


Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

Custom Field Management:

The Control Centre has a great number of Automation Rules (which we have discussed in past newsletters).  This month, we would like to focus on a specific security automation rule which can be helpful in ensuring your devices are not abused in the field.

It is unfortunately not uncommon for the SIM cards in M2M / IoT devices to be removed without permission, and placed into other devices (such as phones, WiFi hotspots, etc.) to be used for the free data. Often this can create very high amount of data overruns, which can be very costly (especially if your plan has a high excess data rate).

There are many ways to help prevent this – for more detailed advice, please get in touch with the team for specific help. Today we will discuss one specific method of protection by using the “Security” Automation Rule in Jasper.

This rule is based on a registered IMEI change. Essentially, you can program a trigger that will process an action if the network detects an IMEI number has changed. Those actions can include:
·         Sending an email notification
·         Changing the SIMs Status (e.g. Deactivate the SIM)
·         Push an API message
·         Send an SMS notification

This simple security rule will allow you to ensure that the only data being used is by the device you have deployed.

For further help on implementing this, (or any other Automation rules) please get in touch with the Customer Service Management team, or your assigned Business Development Manager at support@m2mone.com.au


Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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