M2M One Newsletter – May 2017

Welcome to M2M One’s May 2017 Newsletter,

As we fast approach the middle of 2017 we see another Australian network begin the shutdown process for their 2G network. On April 3rd Optus shut down their 2G network in WA & NT with the rest of the country planned for 1st of August with Vodafone switching their nationwide 2G network off a month later in September – If you’re still working with 2G devices in Australia be sure to read our guide here or call us to speak about your options.

In this months newsletter we talk about updates to our billing system, invite you to join us at Seamless 2017 in Melbourne and CeBIT 2017 in Sydney, highlight an interesting new 3G battery powered tracker and look at SIM diagnostics in the M2M Control Centre.

  • New M2M One Invoice Format

We’re now pleased to be offer a monthly summarized invoice instead of the previous itemized version. The summary invoice will now group together SIMs on the same rate plan showing you a total number of active SIMs and a total charge. This was the number one feature requested when we moved to our billing system and we’re happy to push it live for all customers this month.

Customers who prefer our older itemized billing format can still request this by emailing accounts@m2mone.com.au

  • Group Data Monitoring

Looking to maximize your data allowance and save money? With M2M One group data plans sharing data across your fleet is easier than ever thanks to our data monitoring service. M2M One can provide a daily email report to anyone in your company showing your total SIMs, data usage and % of pool remaining to help you stay on top of your data costs.

To set-up group data monitoring contact your account manager or email accounts@m2mone.com.au

Seamless 2017 – Melbourne, 10-11 May 2017

M2M One will be exhibiting our range of SIM and Data solutions alongside M2M Connectivity and Cradlepoint at the Seamless Expo Stand 41.

Seamless focuses on bringing the best in retail and payment technology together for Australia’s premier exhibition and conference – Download your free ticket here

CeBIT Australia 2017 – Sydney, 23-25 May 2017

M2M One are pleased to once again be participating in one of Australia’s premier B2B technology expos – CeBIT Australia – Click here for free registration to the CeBIT Exhibition and visit M2M One at Stand E9

From time to time M2M One will highlight products and services from our partners and customers that may be of interest – This month we are highlighting the brand new Oyster 3G battery operated tracker from Digital Matter.

The Oyster is a compact, rugged GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super-long battery life is required without sacrificing the frequency of updates and performance. The Oyster can be easily integrated into any existing tracking platform to add extra services to your portfolio.

The Oyster is available now from M2M Connectivity or Digital Matter

Each month we bring you tips and tricks for getting the most value out of the M2M Control Centre.

SIM Diagnostics

This month we look at the diagnostic tool available to you in the CISCO Jasper M2M Control Centre. If you’re having connectivity issues on your SIM card a look at the diagnostic screen may answer some basic questions quickly.

On the SIM List screen select Actions and then Run Diagnostics

In an ideal world the results of the test will look like the image below:

If you are having issues you can use the different steps to pinpoint the issue:

  • Provisioning – If this test fails this means that the SIM is not allowed to use the mobile network and needs to be re-provisioned.
  • SIM/Device – If this test fails this means that the SIM has been barred or suspended from the mobile network due to aggressive or a malfunctioning device.
  • Network Connection – If this test fails this means that the SIM is unable to register on the mobile network. This could be an issue with network coverage, power to the device, SIM placement or a hardware malfunction.
  • IP/Internet – If this test fails this means the SIM can register on the network but is unable to conduct a data session. This could be an issue with APN settings on the device, coverage, power to the modem, antenna placement/signal strength or IP address conflict.
Have more questions about the M2M Control Centre or want some training?
Contact your M2M One account manager

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