Welcome to M2M One’s December Newsletter.

As 2016 draws to a close we’d like to thank our customers, partners and peers for a great year and wish you all every success in 2017.

In December we look at the aftermath of Telstra’s 2G shutdown and what the future has in store for remaining 2G devices in Australia, advise you of our operating hours over Christmas & New Years, offer some tips on managing your devices through the M2M One Control Centre and a reminder about our new data plans and features.

This month’s newsletter features:

  1. Notification – M2M One Operating Hours – Christmas & New Year
  2. 2G Update – Post-Telstra 2G Shutdown information
  3. M2M Control Centre – Managing Devices
  4. Pricing & Features – M2M One SIM Cards and Data Plans

1. Notification M2M One Operating Hours – Christmas & New Year

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Christmas & New Years Operating Hours
 
M2M One Office Closes – 5:00pm Thursday 22nd December 2016
M2M One Office Re-Opens – 8:30am Tuesday 3rd January 2017
SIM Orders & Dispatch

Cut-Off for SIM Orders – 2:00pm Thursday 22nd December 2016
SIM Orders Re-commence – Tuesday 3rd January 2017

 

SIM orders can be placed by e-mailing orders@m2mone.com.au

Telstra & M2M One Network Embargo

Embargo begins – Friday 16th December 2016
Embargo ends – Monday 9th January 2017
While the network embargo is in effect M2M One are unable to process any new orders for Static IP or VPN services (IPX) or make any network level changes on existing VPN Tunnels/Clients.

2. 2G Update Post Telstra 2G Shut-Down Information

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Australian 2G Shutdown
 

On December 1st 2016 Telstra completed their shutdown of the 2G (900Mhz) Mobile Network across Australia. This now leaves only the Optus and Vodafone networks available for 2G devices, with a view that all remaining 2G coverage will be closed and re-farmed for LTE by 30th September 2017.

To continue operating M2M/IoT devices on the M2M One/Telstra network in Australia you need to make sure that the device contains a module capable connecting to 850Mhz 3G and for optimal coverage 850/2100Mhz 3G (Devices only able to connect to 2100Mhz will not work on the Telstra network, 850Mhz is a requirement for a 3G connection)

To learn more about the Australian 2G shutdown and to prepare your Optus & Vodafone devices for their shut-down next year, you can read our blog at – https://www.m2mone.com.au/preparing-your-business-for-the-2g-gsm-network-shut-down-in-australia/

3. M2M Control Centre – Managing Devices

M2M One provides all of our customers with access to the CISCO Jasper M2M Control Centre, whether you have a single SIM or 10,000 this online portal can help you manage your SIM fleet in real-time as well as monitor data usage.
When you create your account with M2M One at https://www.m2mone.com.au/get-connected/ and our accounts team has approved the application you will get an email with your login credentials to the M2M Control Centre – If you still don’t have access please email accounts@m2mone.com.au
When you log into the system you have the ability to:
  • Activate/Deactivate SIM cards
  • Edit End User/ Cost Centre details for individual customers
  • Add and edit up to 5 additional custom fields that can be stored against each of your SIMs
  • Diagnose and monitor data usage, network connectivity and activity in real-time
  • All changes can be made through the portal GUI or in bulk by uploading a spreadsheet

You will need to contact M2M One support to:

  • Change Rate Plan or APN on a SIM
  • Configure Alerts & Rules on SIMs (This is temporary, until the feature is re-activated for customers in 2017)
For more detailed information and instructions on how to manage your SIM fleet visit – https://m2mone.com.au/m2m-downloads/manuals/M2M-One-Control%20Centre-Customer-Admin-Guide-May-2015.pdf

4. Pricing & Features – M2M One SIM Cards and Data Plans

M2M One recently went through a review and re-pricing of a majority of our M2M data plans – You can view our latest pricing at https://m2mone.com.au/m2m-downloads/Pricing/M2M-One-Australian-Price-List.pdf
 
With this pricing change we thought it would be a good time to talk about the two types of plans offered by M2M One.
 
M2M Individual Data (CAP) Plans 
  • Each SIM has a fixed allowance of data, when this data is exhausted the SIM will be suspended until the plan is moved to a higher allowance or reset in the next billing month. 
  • Ideal for solutions that need a fixed cost and fixed allowance of data – i.e consumer IoT products.
M2M Group Data (Shared) Plans
  • Each SIM on the same rate plan contributes it’s data to a shared pool (For example, 10x 50MB SIMs gives you a 500MB pool of data) 
  • If your total usage is above your pooled allowance the SIMs will begin to generate excess charges for the month – However M2M One can help you mitigate this by moving the SIMs to a more cost effective plan before the last day of the calendar month.
  • M2M One can provide a daily email digest of pooled plan usage for maximum visibility.
  • Group data plans are ideal for all business critical M2M Solutions.
As part of our service to all customers we work with you to maximize your data utilization while minimizing your monthly recurring costs, our team of M2M specialists can help you analyze and review your usage and spend each month to make sure you are making the most from your SIM fleet.

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