M2M One Newsletter – September 2017

Welcome to M2M One’s September Newsletter,

This month we were pleased to be invited along to the Melbourne leg of M2M Connectivity’s LPWAN Roadshow. Traveling around Australia during September – November the team from M2M Connectivity have put together presentations from key partners to discuss Cat-M1, NBIoT (NB-1), LoRA & SigFox. These short breakfast sessions are a great introduction to LPWAN and have helped many of our customers already make some decisions on where their technology is going in the next 5 years.

In this months newsletter we give you an important update on securing your devices, provide an update on public holiday hours, invite you to join us at our next trade events All Energy Australia 2017 in October & Wearable Technologies in December and provide an update on the new look M2M Control Centre.

  • Security Update – Public IP Address Vulnerability

This month M2M One have seen increased malicious activity targeting customers with public facing IP addresses on their devices – These are any devices using the telstra.extranet APN

At M2M One we strongly advise all customers to avoid using a public IP address at all costs by using TCP callback on the public internet APNs or configuring your devices to use M2M One’s private APN solution IPX – Click here to read our blog on IP Addressing for IoT

If for some reason your application absolutely can not work without a public facing IP address make sure you have at minimum changed the default username and password on your modem – The majority of malicious traffic we see is constantly trying to access devices using common login information like admin/admin and if they access your devices we’ve seen a host of unpleasant scenarios, for example:

  • Locking customers out of devices and/or wiping all data and config settings
  • Using the device as a backdoor into a corporate network
  • Posting live camera feeds from security devices to the internet
  • Hijacking devices and turning them into SMS gateways
  • Pushing large files through to increase or blow data allowances.

Please also keep in mind that even if your device isn’t compromised the constant attempts to access the device will increase your data usage exponentially as your device is sending rejection messages over the mobile network.

If you want more information on securing your SIM cards and devices contact us at info@m2mone.com.au or speak to your M2M One account manager.

  • M2M One Head Office Closure – Friday 29th September 2017

M2M One’s Melbourne head office will be closed on Friday September 29th due to the Grand Final Eve public holiday in Victoria.

SIM Orders: Any SIM card orders received after 3:30pm on Thursday 28th of September will be shipped on Monday 2nd of October.

Technical Support: M2M One will be limited to emergency technical support only, please raise a ticket by using support@m2mone.com.au

All Energy Australia 2017 – Melbourne, 11-12 October 2017

M2M One are excited to be a first time exhibitor at one of Australia’s premier Clean Energy & Waste Management events in it’s return to Melbourne in October. We’ll be exhibiting our range of SIM Cards and Data Plans as well as talking about how customers in the energy, utility and waste industry are using our services to power their IoT & M2M solutions.

You can find M2M One at Stand 1016View our exhibitor profile

Held in partnership with the Clean Energy Council, the 2017 program will showcase expert opinions from more than 120 speakers and feature more than 120 domestic and international exhibitors.

WT | Wearable Technologies Conference – Sydney, 7-8 December 2017

M2M One are proud to sponsor the inaugural Australian edition of the WT | Wearable Technologies Conference.

Since 2006, WT has been running Conferences in Europe, North America and Asia, with over 30,000 technology leaders attending their events. This year, WT | Wearable Technologies will launch their first Australian Event to help in achieving their goal of proactively creating an intelligent wearables and Internet of Things global landscape.

Wearable Technologies Sydney provides an essential forum for key opinion leaders, investors, decision makers and innovators that are looking at ways to enhance their current wearable applications as well as roll-out wearables within their respective industries and organisations.

The event will be comprised of a free exhibition and 2-day conference
For more information and registration – Click Here

When you logged into the CISCO Jasper M2M Control Centre you will have noticed prompts to update to the latest version of the GUI (Graphical User Interface) as part of the Control Centre 7.0 update.

For customers who may have clicked this option and want to revert back to the ‘Classic’ view please see the steps below to switch between the new and old version of the GUI.

Step 1 – When you first log into control centre you will notice a new option in the top right hand corner of the screen called ‘Launch Refresh Preview’ clicking this option will load the new version of the interface.

Step 2 – Once you are in the new interface you can return to the older version by hovering over the ‘Refresh Preview’ menu option in the top right corner and then clicking ‘Return to Classic View’ from the drop-down options.

Step 3 – Upon clicking ‘Return to Classic View’ you will be prompted to provide feedback on the new interface, please feel free to leave feedback and press Send or alternatively click the ‘Maybe Later’ option to return to the classic view.

If you are experiencing any issues or have any questions about your account or the CISCO Jasper M2M Control Centre please email support@m2mone.com.au or call our office on 03 9696 3011 opt 2 for help.

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